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Novotel London Canary Wharf

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Novotel London Canary Wharf

locationDocklands, London

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About Novotel London Canary WharfAbout Novotel London Canary Wharf

Location

This hotel is located about 8 km from the centre of London.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests can browse a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a page service. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Entertainment options and leisure facilities include a kids' club and live music.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and a dinner à la carte are served every day. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Novotel London Canary Wharf Amenities at Novotel London Canary Wharf

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3575

Very Good

1283

Average

279

Poor

85

Terrible

56

Recent Reviews: 5275

  • User:rahul m

    Trip type:

    Excellent hospitality and a highly reliable experience

    rating26 Jun 2026

    Had a wonderful experience at the Hilton Canary Wharf. The room was excellent—plenty of space to unwind and perfectly maintained by the housekeeping team. What really stood out, though, was the...

  • User:Kate E

    Trip type:

    Pallette was great

    rating25 Jun 2026

    Paulette was lovely, very helpful and informative about where to go and what to see

  • User:GoPlaces557996

    Trip type:

    Very pleasant stay

    rating21 Jun 2026

    Spacious and comfortable room (king junior suite). It had everything we needed. We did not visit reception as we had a digital key, which was very smooth experience. Breakfast was great, especially...

  • User:Hessah S

    Trip type:

    Nice

    rating19 Jun 2026

    The location of the hotel is perfect as it is very close to my workplace JP Morgan. Rooms are very clean and they took a well care of . Special thank you to corina she made the stay more enjoyable.

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