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ibis London Excel Docklands

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ibis London Excel Docklands

london, united kingdom

About ibis London Excel Docklands

location

This hotel warmly welcomes guests in London.

facility

The hotel has 3 lifts and features 278 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

For those who wish to stay active while on holiday, the hotel offers golf.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at ibis London Excel Docklands

Facilities

Air conditioningBar(s)Bicycle CellarCar ParkConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

ALLSAFE (Accor/Bureau Veritas)Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetSpecial DietSpecial Offers

Sport/Entertainment

Golf

Location

Map preview
Docklands, London, United Kingdom

9 Western Gateway, Royal Victoria Dock

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.9

Good

2985 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1009
  • Very Good1105
  • Average541
  • Poor178
  • Terrible152

Recent Reviews: 2985

  • User: 17deekay

    Trip type: Family

    amazing experience

    09 Jun 2026

    Hathim whoworked on the front desk of reception is an amazing person he was very kind welcoming us and Esther at the bar had a beautiful and warm energy and was very talkative and had an amazing conversation with me and my mother, i will definitely be staying…

  • User: Ngoc Vu P

    Trip type: Friends getaway

    Euro trip Best hotel

    07 Jun 2026

    “We had a wonderful stay during our Europe tour. The hotel was clean, comfortable, and well-maintained, with friendly and helpful staff who made us feel welcome. The rooms were comfortable, the breakfast was excellent, and the location was convenient for sight…

  • User: milli m

    Trip type: Business

    f and b

    31 May 2026

    sully and yolanda fantastic food service lovely people!! and he said happy birthday amazing service Mehwish Farzan, Owner at ibis London Excel Docklands, responded to this review Dear Millim985,Thank you for your kind words regarding our food and beverage…

  • User: Trudy H

    Trip type: Friends getaway

    ALL POSITIVE .................

    24 May 2026

    We enjoyed our stay at the Ibis. The price was right, rooms clean and comfortable and the breakfast very enjoyable. Super helpful staff. Would recommend to anyone Mehwish Farzan, Owner at ibis London Excel Docklands, responded to this review Dear Trudyh47…

  • User: JIANI W

    Trip type: Business

    Still, I have to say all the staff at the front desk and the breakfast area downstairs are really friendly. That’s a rea

    20 May 2026

    We stayed many days. The room wasn’t properly cleaned the past two days. They just tidied up the beds and never changed the bath towels. The towels are old and we don’t want to use them. What’s more, they didn’t leave any foot towels as well.Still, I have to s…

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