ibis London City - Shoreditch Hotel

Name: ibis London City - Shoreditch Hotel
Address: 5 Commercial Street, London, united-kingdom
Telephone: +44-204-505-9777
Rating: 4

Aldgate, London, United Kingdom

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About ibis London City - Shoreditch Hotel

location

This urban hotel warmly welcomes guests in London.

facility

The hotel has 3 lifts and features 348 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service and a laundry service.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at ibis London City - Shoreditch Hotel

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Currency Exchange
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  Disability-friendly
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  Breakfast Buffet
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  Continental Breakfast
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  Special Diet
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  Special Offers

Location

Around this property:

Airport

11000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1568

Very Good

2587

Average

790

Poor

157

Terrible

114

Recent Reviews: 5216

User:Roger C
Trip type: Family
Great location
03 Jun 2026
I want to highlight the reception team, and the breakfast team as well, they were amazing, very professional and helpful in so many ways; Locations is great for access the tube, room i just not like the bathroom everything else was great very clean !!! ibis London City - Shoreditch Team, Guest Services / Front Office at ibis London City - Shoreditch, responded to this review Dear Roger,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location and found our reception and breakfast teams to be professional, helpful, and welcoming. Your kind words will be shared with the team, who will be thrilled to know they made such a positive impression on your stay.We're also pleased that you found the hotel clean and comfortable overall. We appreciate your comments regarding the bathroom and will take them into consideration as we continue to improve our guest experience.We hope to have the pleasure of welcoming you back again soon.Kind regards,Gustavo - Front Desk Team Member
User:Spagirl911
Trip type: Couples
Perfect night stop for the Barbican
25 May 2026
Great location, nice rooms, comfy beds and perfectly good breakfast ( but avoid busy times!)20 minute walk to the Barbican, and the only bar open after the concert, was this hotel’s!Polite & friendly staff, we will come back! ibis London City - Shoreditch Team, Guest Services / Front Office at ibis London City - Shoreditch, responded to this review Dear Petra,Thank you so much for your lovely review, Petra! We’re delighted to hear that everything was perfect during your stay and that you had such a wonderful holiday with us. Larissa will be especially happy to know that her fish & chips recommendation helped make your trip even more enjoyable! We truly appreciate your kind words about our polite team and hope to welcome you back again for another beautiful stay in the future. Best wishes from all of us at Ibis!Kind regards,Gustavo - Front House Team Member
User:PetraPe739
Trip type: Family
Great holiday with Ibis
25 May 2026
everything was perfect, many thanks to Larissa for her recommendation about the best fish&chips nearby- thanks to the whole polite stuff for beautiful holiday trip, best wishes Petra
User:Lina S
Trip type: Friends getaway
Good Service
19 Apr 2026
Really happy with the Service thanks to Riasha & Tanvir ibis London City - Shoreditch Team, Guest Services / Front Office at ibis London City - Shoreditch, responded to this review Dear Guest,Thank you for your kind feedback about your stay at ibis Shoreditch. We’re really pleased to hear you were happy with the service. Riasha and Tanvir will be delighted to know they helped make your experience a positive one.We appreciate you taking the time to share your comments and hope to welcome you back again soon.Kind regards,Gustavo - Front House Team Member
User:anneka d
Trip type: Business
Great reception staff
11 Apr 2026
This was a great hotel, we came for a work trip and found the budget hotel great for the price. The rooms were comfy. Loved the pizza available in the evening, and breakfast had everything you could expect.The staff were very friendly on reception. Faisal in particular was so helpful. Thankyou!We would definitely stay again. ibis London City - Shoreditch Team, Guest Services / Front Office at ibis London City - Shoreditch, responded to this review Dear guest,Thank you for your lovely feedback! We’re delighted to hear you had a great stay and found the hotel to be good value, with comfortable rooms and enjoyable food options.It’s especially wonderful to hear your kind words about our reception team—Faisal will be very pleased to know he made such a positive impression. We’ll be sure to share your thanks with him.We truly appreciate your recommendation and look forward to welcoming you back on your next visit.Kind regards,Gustavo - Front House Team Member