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Hilton London Kensington

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Hilton London Kensington

locationSheperd's Bush, London

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About  Hilton London KensingtonAbout Hilton London Kensington

Location

This elegant, top-class hotel is situated in a central location at the heart of the London district of Kensington. Plenty of tourist attractions, as well as numerous shops and entertainment venues are all located in the surrounding neighbourhood and, by making use of public transport, other areas of London are within easy to reach.

Facility

13 suites, 427 single rooms and 175 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a page service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, squash, a sauna and a steam bath. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a non-smoking restaurant, a dining room, a café and a bar. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

 Amenities at Hilton London Kensington Amenities at Hilton London Kensington

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Sauna

    • -

      Squash

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Public Transport

6 m

Restaurants

1 km

Golf Course

20 km

Beach

75 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1378

Very Good

2156

Average

1421

Poor

616

Terrible

426

Recent Reviews: 5997

  • User:1879fulham

    Trip type:

    No frills but a clean and comfortable hotel.

    rating11 Dec 2025

    Large clean hotel in a good location. Room is compact but has everything you need. Staff were very friendly and attentive. Overall good value and would happily stay here again.
  • User:sarahp983

    Trip type:

    Worst Hilton globally. Surprised it is even 3.6/5

    rating09 Dec 2025

    This is guaranteed to be the most awful hotel you may stay in London. As a Diamond member who has complained on many previous visits I walked in thinking not again! But oh yes. Not only was the third...
  • User:QRFlyer

    Trip type:

    lackluster, shabby and exhausting stay

    rating07 Dec 2025

    good location for my business trip as a Hilton Gold member good experience last time but this time it was complete mess! 1. check In via App did not work 2. got an old room with shabby furniture. 3...
  • User:peterbF1778TL

    Trip type:

    2 Star Hilton

    rating06 Dec 2025

    Awful old hotel that should be demolished. Ripped carpet, toilet didn't work properly, bed springy and decor from the 70s.

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