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Dorsett Shepherds Bush

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Dorsett Shepherds Bush

locationSheperd's Bush, London

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About Dorsett Shepherds BushAbout Dorsett Shepherds Bush

Location

This hotel is located in the centre of London.

Facility

The hotel has a lift and features 317 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Evening entertainment includes live music.

Meals

The dining area includes a restaurant and a bar. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Dorsett Shepherds Bush Amenities at Dorsett Shepherds Bush

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Bowling

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      Gym

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      Jacuzzi

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

Around this property:

Centre

14 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1406

Very Good

900

Average

273

Poor

126

Terrible

141

Recent Reviews: 2845

  • User:Jason L

    Trip type:

    Avoid at all costs

    rating22 Jun 2026

    Probably one of the worst hotels I have stayed in. I booked an executive room and there was absolutely nothing premium about my experience. The room was absolutely filthy with a tiny little window...

  • User:Kathleen W

    Trip type:

    Horrible customer service

    rating22 Jun 2026

    Absolute worst hotel experience I have ever had. No air conditioning no customer service. They brought us a portable air conditioner with no ice. They advertise a restaurant that they don’t even...

  • User:Sarah A

    Trip type:

    Absolute nightmare

    rating22 Jun 2026

    You'd absolutely love your stay here if you were a sadist maniac. I stayed here for a week I genuinely cannot think of a single redeeming quality about this hotel. Horrible service, white guy at...

  • User:Julia B

    Trip type:

    Impossible to contact and disgusting smell

    rating06 Jun 2026

    I booked a room via booking.com for 1-4 June. The room was cancelled at 10am 2/6 without contact as I had planned to check in that morning. I immediately called the number provided who advised me...

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