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Citizenm London Bankside

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Citizenm London Bankside

locationSouthwark, London

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About Citizenm London BanksideAbout Citizenm London Bankside

Location

This hotel welcomes guests in London.

Facility

The hotel has a lift and features 192 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service and an alarm call service.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day.

Meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Citizenm London Bankside Amenities at Citizenm London Bankside

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3287

Very Good

1390

Average

287

Poor

134

Terrible

69

Recent Reviews: 5167

  • User:Discover801453

    Trip type:

    I'm still angry about this hotel.

    rating09 Apr 2026

    This is not a 4 star hotel. No coffee or tea facilities, no kettle, no iron, no fresh water, no minibar, not even a glass to get a tap water. I was told to come downstairs to borrow glasses. In the...

  • User:Geraldine J

    Trip type:

    Cetral and clean hotel

    rating18 Mar 2026

    Opposite the Tate modern, 5 Minutes Walk to the Southbank of Thames and Millennium Bridge. Only a short distance walk to London Bridge Station and Bus Stop direct opposite the hotel. Modern, warm...

  • User:Dragon T

    Trip type:

    Very nice

    rating24 Jan 2026

    Really nice and friendly genuine staff (Charlotte, Christopher and Jef - and a lovely man from Mexico behind the bar) 2 nights, on a wet weekend in London. Fabulous location for getting around. Nice...

  • User:laurence h

    Trip type:

    Consistently good.

    rating02 Jan 2026

    Another nice stay at a CitizenM property. Between locations in Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent...

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