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citizenM London Bankside

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citizenM London Bankside

london, united kingdom

About citizenM London Bankside

location

This hotel welcomes guests in London.

facility

The hotel has a lift and features 192 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service and an alarm call service.

rooms

Rooms are equipped with air conditioning, central heating and a fan. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day.

meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at citizenM London Bankside

Facilities

Air conditioningBar(s)CaféCar ParkConference RoomDisability-friendlyLiftsRestaurant(s)TV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentHand sanitiserHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective hygiene screensSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast Buffet

Location

Map preview
Southwark, London, United Kingdom

20 Lavington Street

Nearest airport12km
City centre2.5km

What's nearby

  • City centre2.5km
  • Nearest airport12km
  • Nearest airport29km

Check-in from 2:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.5

Excellent

5167 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent3287
  • Very Good1390
  • Average287
  • Poor134
  • Terrible69

Recent Reviews: 5167

  • User: Discover801453

    Trip type: Business

    I'm still angry about this hotel.

    07 Apr 2026

    This is not a 4 star hotel. No coffee or tea facilities, no kettle, no iron, no fresh water, no minibar, not even a glass to get a tap water. I was told to come downstairs to borrow glasses. In the morning, I couldn't even make a cup of tea and downstairs they…

  • User: Geraldine J

    Trip type: Solo travel

    Cetral and clean hotel

    18 Mar 2026

    Opposite the Tate modern, 5 Minutes Walk to the Southbank of Thames and Millennium Bridge. Only a short distance walk to London Bridge Station and Bus Stop direct opposite the hotel.Modern, warm atmosphere with very small but clean and fuctional rooms. 24h rec…

  • User: Dragon T

    Trip type: Couples

    Very nice

    24 Jan 2026

    Really nice and friendly genuine staff (Charlotte, Christopher and Jef - and a lovely man from Mexico behind the bar)2 nights, on a wet weekend in London. Fabulous location for getting around. Nice room, very clean.Only downside, window side of the bed doesn't…

  • User: laurence h

    Trip type: Couples

    Consistently good.

    02 Jan 2026

    Another nice stay at a CitizenM property.Between locations in Rotterdam, Glasgow, Amsterdam and London, I must have spent 100+ nights in this chain over the last 10 years, it's always a consistent product.Beds are always comfy, public lounges are spacious and…

  • User: met09

    Trip type: Couples

    Never again

    09 Dec 2025

    The citizenM Bankside has a great location and certainly uses technology and design to mask a stay in extremely tiny rooms—really tiny—with barely any space to hang clothes or store luggage. The room I stayed in was basically a corridor where a double bed was…

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