Alexandra
28+ photos
This hotel is situated just a few minutes away from Hyde Park near to Oxford Street and Marble Arch. The nearest tube stations are Paddington and Lancaster Gate. There are scores of shops, restaurants and bars in the surrounding area and the nearest night clubs are 2 km away. The Heathrow Express takes 20 min to get to the hotel in Paddington. Both Stansted and Gatwick airports are easily accessible by train from Paddington.
The hotel was built in 1900. Guests have a choice of 94 non-smoking rooms located in a 5-storey main building and a 4-storey auxiliary building. English- and French-speaking staff at the reception desk are on hand round the clock to assist guests with check-in and check-out. Services and facilities include a baggage storage service, a safe, a currency exchange service, 24-hour room service, an alarm call service, a conference room and a smoke alarm. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee).
Rooms are equipped with air conditioning, central heating and a fan. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.
There is a breakfast room on the premises. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
159/161 Sussex Gardens Hyde Park
Check-in from 2:00 PM · check-out by 10:30 AM
Poor
1193 reviewsUser: Excursion61854165058
Trip type: Family
Lift broken and lots of stairs
Great location near Paddington station. Older hotel but has all needed items including fan as no AC, hair dryer, body wash / shampoo in showers. Biggest problem was hotel is devided into 2 sections with 2 lifts and the one lift to our room was broken. So had t…
User: Ingrid A
Trip type: Family
Where do I begin...?
Where do I start ? It was horrible, point blank period. I was extemely disappointed and 10 minutes after getting inside the room, I was on my phone finding another hotel. Clearly do not spare the extra 100/200 £ it might cost : find another hotel !I'll start w…
User: Maps64672986521
Trip type: Solo travel
Not great
The prices were low so I didn’t expect a luxury experience. The location is excellent, but it’s really loud during the night as the windows are not well isolated. The breakfast is included, but not great. At first sight the rooms seemed clean, but on my last n…
User: williamcollis
Trip type: Family
One night in London
Visited London for one night with my sister, due to brother in law attending the Cleveland clinic. Wanted to book something reasonably priced and on a tube to attend the hospital. Reading the reviews I was very sceptical, but found the twin room to be fine, ve…
User: Cathy C
Trip type: Business
Shocking
This was by far the worst hotel I’ve ever stayed in. I was placed in an attic room, which required climbing six flights of stairs (77 steps). This was not disclosed in the listing, and there was no lift/elevator available.When I raised this issue, the manager…
