Heeton Concept Hotel - City Centre Liverpool



9+ photos
The hotel is just 500 m from Liverpool ONE Shopping Centre and a 15-minute walk from Lime Street Railway Station. Tate Liverpool and The Beatles Story are a 15-minutue walk away. There are numerous restaurants, bars, clubs and shops nearby. Liverpool FC and Everton FC are also about 15 min away on public transport. Liverpool - John Lennon International Airport is about 26 km away and Manchester International Airport is about 60 km from the establishment.
The hotel has a lift and features 154 non-smoking rooms. The reception desk is open round the clock. A baggage storage service and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include medical assistance, room service, an alarm call service and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Various dining options are available, including a restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet is prepared every morning. Staff are also happy to provide children's meals.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

James Street
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
2846 reviewsUser: Robin J
Trip type: Couples
Hotel and staff good , breakfast diabolical. Large party booked in for breakfast and nothing left for anyone else !!!!!!
Staff good room good bed good BREAKFAST NON EXISTENT Simon Dodds, General Manager at Heeton Concept Hotel - City Centre Liverpool, responded to this review Thank you for taking the time to share feedback following the stay.It is very encouraging to hear t…
User: sarahcX8029DW
Trip type: Solo travel
3 day stay
Booked into the hotel for 3 nights to go to the RCN Congress. On the 2nd day I was shocked that the room hadn’t been cleaned at all, no fresh towels no clean bedding no toilet roll and bins were still full and starting to smell!! Also on arrival the lifts were…
User: V5550OEjoanneb
Trip type: Couples
Away Match
Stayed here for 2 nights. Had room 501 it was clean & was very comfortable. The bathroom was suitable for a wheelchair user. There was 2 large towels. No hand towels. The room had a hairdryer & an iron. Althought the iron wasnt working. Took it to rece…
User: Karen L
Trip type: Couples
Great location - a good enough hotel
Great location, literally a 3 minute walk from the docks. We were on the 5th floor and it was very quiet. There is air con although I would have preferred to open a window. Bed was big and comfortable and our room had a walk in shower. Shower was great! The ho…
User: Anthony D
Trip type: Family
Not great and very tired
Fortunately only stayed one night… The very first and basic thing any “Hotel” should provide is a reasonable standard of bed…. Skipping any debate on whether your preference is a hard / softer mattress… on what was on offer here is an experience of being absor…