Muthu Westcliff Hotel

Recent Reviews: 1138

• User: Marion M

  Trip type: Couples

  OUTSTANDING AND 100£. VALUE FOR MONEY

  13 Apr 2026

  MASSIVE thank you to INNA on reception this is the 3rd time we have stayed at this hotel due to my father-in-law sadly being unwell and had to stay down in southend overnight to give his mum a rest .as soon as we walked into the hotel INNA was sympathetic and really made sure we had a lovely room facing the sea .she is an asset to this company. Her people skills are outstanding and we will definit… Read moreMASSIVE thank you to INNA on reception this is the 3rd time we have stayed at this hotel due to my father-in-law sadly being unwell and had to stay down in southend overnight to give his mum a rest .as soon as we walked into the hotel INNA was sympathetic and… Read more

• User: Loub29

  Trip type: Business

  Great location and decent sized room.

  24 Mar 2026

  I was concerned about staying in this hotel due to the poor reviews. yes the hotel is a little dated but the room was big and clean enough. The customer service was decent, the man at the front desk helped with an issue I had on arrival and the ladies who served me for dinner and breakfast were pleasant. The location was great so I walk down to the sea front easily too and my room overlooked the w… Read moreI was concerned about staying in this hotel due to the poor reviews. yes the hotel is a little dated but the room was big and clean enough. The customer service was decent, the man at the front desk helped with an issue I had on arrival and the ladies who serv… Read more

• User: Mark W

  Trip type: Couples

  Would have gave them a 1 star rating but the breakfast upgraded my score to a 2

  22 Mar 2026

  Far too over priced for is technically a 2 star hotel at best. Ideally this place shouldn’t be charging anymore than £50 a night per room.The rooms are awful, tiny, the double bed is more like a large single and the pillows were like lying on a sack of potatoes. I didn’t sleep a wink all night as the pillows were so bad. I also found a long hair sitting on top of my bathroom towels. The whole hote… Read moreFar too over priced for is technically a 2 star hotel at best. Ideally this place shouldn’t be charging anymore than £50 a night per room.The rooms are awful, tiny, the double bed is more like a large single and the pillows were like lying on a sack of potatoe… Read more

• User: Bobme1111

  Trip type: Family

  Comfortably traditional

  21 Mar 2026

  I deliberately waited to see if the pleasant feelings experienced during our Xmas family get-together had ebbed away. Pleased to say, definitely not. Stirred by memories of years gone by, plus a loving ache to change plans and spend time with our Grandson and relatives visiting from overseas, my wife strongly requested that we stay at Southend's Westcliff Hotel for 4 days over Christmas.… Read moreI deliberately waited to see if the pleasant feelings experienced during our Xmas family get-together had ebbed away. Pleased to say, definitely not. Stirred by memories of years gone by, plus a loving ache to change plans and spend time with our Gra… Read more

• User: redsue137

  Trip type: Friends getaway

  Murder Mystery evening

  14 Mar 2026

  Booked a Murder Mystery evening at the hotel with friends.Great evening - very entertaining but the surprise of the evening was the three course meal which was fabulous.All homemade - delicious and very hot. Very substantial - would definitely come back just for the food!!The only downside for us was that the room the event was held in was quite cold and didn’t really warm up- but overall a good e… Read moreBooked a Murder Mystery evening at the hotel with friends.Great evening - very entertaining but the surprise of the evening was the three course meal which was fabulous.All homemade - delicious and very hot. Very substantial - would definitely come back just f… Read more