Holiday Inn Edinburgh City - West

Recent Reviews: 129

• User: ginben

  Trip type: Family

  A great stay!

  There were not manyNegatives on our stay here! Staff were so accommodating and friendly, our room was very generous in size. The breakfast was terrific! The hotel is about an hour’s walk to the CBD, but a 10-15 minute ride on the bus so not so inconvenient. I agree with another reviewer about the lack of sturdy grab handles over the bath. It’s obvious people have used the towel shelf as a grab han… Read moreThere were not manyNegatives on our stay here! Staff were so accommodating and friendly, our room was very generous in size. The breakfast was terrific! The hotel is about an hour’s walk to the CBD, but a 10-15 minute ride on the bus so not so inconvenient. I… Read more

• User: Chunkyunky

  Trip type: Solo travel

  Acceptable but nothing special at the price

  One does not have the highest expectations when booking a Holiday Inn Express but the positive attitude of all the staff were a notable expectation, every member was friendly, pleasant and obliging. The breakfast buffet was good, though the overcooked and hard bacon was a disappointment. The box like room had a comfortable bed but no comfortable chair and no realistic work surface. My biggest disa… Read moreOne does not have the highest expectations when booking a Holiday Inn Express but the positive attitude of all the staff were a notable expectation, every member was friendly, pleasant and obliging. The breakfast buffet was good, though the overcooked and hard… Read more

• User: Klouza98

  Trip type: Family

  super hotel

  The hotel was great. The room was smaller but clean. Breakfast was English style, but good. There was a bar next to the reception. We really appreciate the receptionist Gabi, who checked us in at 11am, even though check in is at 3pm. Thank you very much and we definitely recommend the hotel👍👍 General Manager, Owner at Holiday Inn Express Edinburgh - City West By IHG, responded to this review… Read moreThe hotel was great. The room was smaller but clean. Breakfast was English style, but good. There was a bar next to the reception. We really appreciate the receptionist Gabi, who checked us in at 11am, even though check in is at 3pm. Thank you very much and we… Read more

• User: mikwizzy

  Trip type: Couples

  OK but ....

  Friendly welcoming staffRoom was clean and bright as you'd expectOn the downside:parking s £10 a day and should be freelighting in the room is poor at nightno walk in shower - shower over bath instead which is not elderly friendlyNo proper restaurant - bar food with limited choice Drinks and foo expensive for what they areAircon controls not initiative and no room information General Manager, O… Read moreFriendly welcoming staffRoom was clean and bright as you'd expectOn the downside:parking s £10 a day and should be freelighting in the room is poor at nightno walk in shower - shower over bath instead which is not elderly friendlyNo proper restaurant - bar foo… Read more

• User: camilledG9160PD

  Trip type: Couples

  Go somewhere else

  Honestly the most awful part are the beds (which are supposed to be the most important btw). I have never had such backpain from a bed. The mattress and the pillow are both just as poor. I actually slept and the floor for the last two days of my stay because I couldn't take it anymore and believe it, it was more comfortable.The cleaning staff did not pass once on the room despite the sign or the d… Read moreHonestly the most awful part are the beds (which are supposed to be the most important btw). I have never had such backpain from a bed. The mattress and the pillow are both just as poor. I actually slept and the floor for the last two days of my stay because I… Read more