Apex Grassmarket Hotel

Recent Reviews: 2250

• User: wendymF305DA

  Trip type: Couples

  Unfavorable Review

  When we arrived in the late afternoon we were told our room was having maintenance performed, the clerk asked the manager if we could be put in another room and she refused, so we were given drink chits for the bar. About 45 minutes later we were told our room was ready - when we entered the room it stank of sewage, disgusting! My husband went down, while he was gone I opened the drapes to get a v… Read moreWhen we arrived in the late afternoon we were told our room was having maintenance performed, the clerk asked the manager if we could be put in another room and she refused, so we were given drink chits for the bar. About 45 minutes later we were told our room… Read more

• User: briangilliam77

  Scotland Visit

  Rooms were very warm without air conditioning. Difficult to locate fan near window to draw in cooler air ( lack of nearby electrical outlets). Bath tub way too high and difficult to enter and exit. Apex Hotels, Guest Services / Front Office at Apex Grassmarket Hotel, responded to this review Dear Brian,Thank you for sharing your thoughts about your recent visit to Apex Grassmarket Hotel. Whil… Read moreRooms were very warm without air conditioning. Difficult to locate fan near window to draw in cooler air ( lack of nearby electrical outlets). Bath tub way too high and difficult to enter and exit. Apex Hotels, Guest Services / Front Office at Apex Grassmar… Read more

• User: aaliyah_phxo

  Trip type: Couples

  Great hotel

  Had a wonderful stay here. Room, dining and the hotel itself was beautifully presented. Stayed for a birthday and the birthday package was amazing. Room service was brilliant. All staff were very attentive and helpful throughout our stay and made us feel so welcome. Breakfast was delicious. Would 100% stay here again next time I visit Edinburgh Apex Hotels, Guest Services / Front Office at Apex… Read moreHad a wonderful stay here. Room, dining and the hotel itself was beautifully presented. Stayed for a birthday and the birthday package was amazing. Room service was brilliant. All staff were very attentive and helpful throughout our stay and made us feel so we… Read more

• User: Laura G

  Poor value

  Good location but very noisy at night. Staff unfriendly. Appearance is very shabby. Curtains,carpet,common areas all need repair. Common areas poorly lit to hide dirt. Entrance requires hauling up suitcases about a dozen steps and staff never offered to help. They are not at door. Didn’t use pool because appears dirty. Lying about view from roof. It is not accessible. Apex Hotels, Guest Service… Read moreGood location but very noisy at night. Staff unfriendly. Appearance is very shabby. Curtains,carpet,common areas all need repair. Common areas poorly lit to hide dirt. Entrance requires hauling up suitcases about a dozen steps and staff never offered to help.… Read more

• User: LisaEddie

  Trip type: Couples

  The castle vie is stunning

  Excellent location right in the heart of Grassmarket. The room was roomy, clean and comfortable. Splurge on the castle view with a balcony. It made for such a special stay in Edinburgh. Apex Hotels, Guest Services / Front Office at Apex Grassmarket Hotel, responded to this review Dear LisaEddie,Thank you for your lovely feedback. I’m delighted to hear you enjoyed our central Grassmarket locat… Read moreExcellent location right in the heart of Grassmarket. The room was roomy, clean and comfortable. Splurge on the castle view with a balcony. It made for such a special stay in Edinburgh. Apex Hotels, Guest Services / Front Office at Apex Grassmarket Hotel, r… Read more