The Angel Hotel

Recent Reviews: 3221

• User: garyfB2066SS

  Trip type: Couples

  never ever again

  The location is the only positive thing I can say about this hotel. It's close to the castle and within walking distance of the pubs and clubs.Now for the rest.We booked this stay for my wife's birthday and paid extra to upgrade to a "premium" room. If room 214 is considered premium, I'd hate to see what the standard rooms look like.After checking in, we were sent up in what felt like a very quest… Read moreThe location is the only positive thing I can say about this hotel. It's close to the castle and within walking distance of the pubs and clubs.Now for the rest.We booked this stay for my wife's birthday and paid extra to upgrade to a "premium" room. If room 21… Read more

• User: PaulB1102

  Trip type: Solo travel

  Sad relic

  There's a special place in hell reserved for people who give old distinguished hotels a 21st-century makeover. It's usually done on the cheap, dates quickly and ends up looking tired and scabby. This place once hosted film stars and prime ministers - presumably The Angel felt the need to compete with all the Marriots and Holiday Inns springing up, and they really shouldn't have. I was rather hopin… Read moreThere's a special place in hell reserved for people who give old distinguished hotels a 21st-century makeover. It's usually done on the cheap, dates quickly and ends up looking tired and scabby. This place once hosted film stars and prime ministers - presumabl… Read more

• User: Beatrice D

  Trip type: Solo travel

  Very bad service

  The hotel was booked and warned of the presence of a dog. This seemed not to be registered. A prebooking of 100 pounds for damages was taken but no description of existing damages was taken. The actual decision of damages could only be decided upon after 11 am (end of the cleaning service). This means I had to leave without any news on the refund of 100pounds.Although the hotel advertises having t… Read moreThe hotel was booked and warned of the presence of a dog. This seemed not to be registered. A prebooking of 100 pounds for damages was taken but no description of existing damages was taken. The actual decision of damages could only be decided upon after 11 am… Read more

• User: 702dawnw

  Trip type: Couples

  Stunning hotel, good value for money

  Excellent value for money, room was comfortable and had everything we need for our overnight stay Angel Management, Guest Services / Front Office at The Angel Hotel, responded to this review Dear Guest,Thank you for your review. It’s lovely to hear that you found the Hotel good value and had a lovely stay with us. Hoping to welcoming you back in near future.Kind Regards,Utkarsha ChauhanOperat… Read moreExcellent value for money, room was comfortable and had everything we need for our overnight stay Angel Management, Guest Services / Front Office at The Angel Hotel, responded to this review Dear Guest,Thank you for your review. It’s lovely to hear that y… Read more

• User: chayneyh

  Trip type: Couples

  Angel hotel ub40 concert stay.

  I’ve stayed at the hotel multiple times before when visiting Cardiff, it’s central to the city centre, right opposite Cardiff castle and literally 100 yards ish from the stadium.An old building, but full of warmth and charm. Lovely lobby area, full of bright chandeliers, with a dual aspect stairway. ( there is a small lift to upper floors. A small mobility scooter or wheelchair would fit in my opi… Read moreI’ve stayed at the hotel multiple times before when visiting Cardiff, it’s central to the city centre, right opposite Cardiff castle and literally 100 yards ish from the stadium.An old building, but full of warmth and charm. Lovely lobby area, full of bright c… Read more