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University Arms, Autograph Collection

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University Arms, Autograph Collection

locationCambridge, Cambridge

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About University Arms, Autograph CollectionAbout University Arms, Autograph Collection

Location

This elegant hotel is the perfect starting point from which to explore the English university town of Cambridge. Lying in the heart of the city, it is only a short walk to such famous sights as King's College and its chapel, Trinity College, or the Fitzwilliam Museum.

Facility

The hotel was built in 1834. 120 rooms, including suites, 25 single rooms and 94 double rooms, are located on 3 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. Cleaning on departure is among the services offered. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. A gym and aerobics or, for a fee, callisthenics, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at University Arms, Autograph Collection Amenities at University Arms, Autograph Collection

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

750 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

439

Very Good

138

Average

83

Poor

53

Terrible

44

Recent Reviews: 757

  • User:rav1oli

    Trip type: Couples

    Excellent stay in a charming and well located Cambridge hotel

    rating05 Apr 2026

    I recently stayed at University Arms Hotel in Cambridge over the bank holiday weekend with my partner. We have stayed here a couple of times previously so we knew what to expect, and once again it delivered a very enjoyable experience.The location is one of the biggest highlights. It is centrally located, about a 15 minute walk to the main station and an easy stroll to many of Cambridge’s key attractions, restaurants, bars, theatres, pubs and shops.The hotel itself has plenty of character and charm, supported by consistently professional and friendly staff. From a seamless check in to a very helpful concierge and attentive breakfast team, the service stood out throughout our stay. Our Marriott loyalty status was recognised and we were kindly upgraded to a room overlooking the park, which was a lovely touch.The room was bright with great views and a well appointed bathroom featuring heated floors and a good shower. It was also well equipped with everything you might need including plenty of hangers, tea and coffee, biscuits, a kettle, iron, ironing board and hairdryer.It is genuinely difficult to find fault. The only minor issue was some visible black marks and scuffs on the carpet. There were USB plugs available and canned water provided, though I do not recall there being a fridge in the room. These are small points and did not affect our overall experience.Breakfast was good, although I remember it being slightly better on previous visits. There is a decent selection including pastries, fruit, continental options and a hot breakfast. Omelettes are available at an extra cost and the choice of fillings is somewhat limited.Overall, this hotel offers excellent value for money with a fantastic location, comfortable rooms and high quality service. We both slept very well and would not hesitate to return. It would be difficult to choose another hotel when visiting Cambridge.

  • User:Charles A

    Trip type: Couples

    A wonderful stay

    rating29 Mar 2026

    I had a wonderful stay at the hotel. Right from the start, the service we received was exceptional. As I walked in through the front door, the first person I saw was Toby, the concierge, who clearly explained about the car parking and walked down to the car park entrance to personally guide me. Every subsequent interaction I had with members of staff was at the same level of thoughtfulness and professionalism.I really liked the hotel; even the colour scheme was just the right balance between calming and welcoming. The room was excellent, with a lovely view over the wide green space of Parker's Piece. I would definitely like to return.

  • User:ANDREAS E

    Trip type: Couples

    Exceptional service

    rating29 Mar 2026

    Amazing hotel. Exceptional service from the moment you arrive, the hotel team make your stay effortless. We stayed in a suite which was beautiful. Cannot fault this hotel. Would highly recommend the best place to stay in Cambridge. We also ate in the restaurant which was very good.

  • User:HelloTravels99

    Trip type: Couples

    Simply Outstanding – University Arms Hotel, Autograph Collection a Marriott Bonvoy Property

    rating29 Mar 2026

    My husband and I recently relocated to Cambridge, UK and chose University Arms Hotel, Autograph Collection for a long-term stay while searching for our new home. What was intended to be a practical arrangement of just over 30 days quickly became an experience we will genuinely cherish.From the moment we arrived, we were made to feel incredibly welcome- more like residents than guests. The hotel’s location is truly ideal, perfectly positioned between the train station and the vibrant heart of Cambridge, with its wonderful selection of restaurants, shops, and historic pubs just a short stroll away.My husband is a Marriott Bonvoy Lifetime Titanium Elite member, with over 1,550 nights stayed across more than two decades. As you can imagine, he has experienced some of the finest hotels around the world and can be quite discerning. It speaks volumes, therefore, that our stay here exceeded all expectations.What truly sets this hotel apart is its exceptional team. Every member of staff went out of their way to make us feel at home. The Toby and Charles, concierge team, were simply outstanding. Their knowledge, enthusiasm, and willingness to go above and beyond were invaluable, particularly as we navigated the challenges of relocating. In fact, Toby’s insight and assistance were so helpful that he could easily rival a professional letting agent!The front desk team consistently delivered a level of service that was warm, attentive, and genuinely caring. Every interaction was handled with efficiency and kindness, and nothing ever felt like too much trouble. While I hesitate to name individuals for fear of leaving someone out, please know that every member of the team contributed to making our stay so memorable.Behind the scenes, the office team deserves special recognition as well. Their efforts often go unnoticed, yet they played a vital role in ensuring everything went seamlessly. A particular thank you to Maggie, whose responsiveness and willingness to go the extra mile did not go unnoticed and was deeply appreciated.The housekeeping team also deserves special praise. Maintaining such a high standard over an extended stay is no small feat, yet they did so effortlessly, keeping our room impeccably clean, thoughtfully refreshed, and consistently well provisioned. Their attention to detail and quiet dedication made a meaningful difference to our day-to-day comfort.Lastly, the restaurant and bar staff were fantastic throughout our stay. Their attention to detail, professionalism, and warm hospitality made every visit a pleasure. Whether it was a relaxed breakfast or an evening drink, we always felt welcomed and exceptionally well looked after.In summary, our extended stay at the University Arms was nothing short of outstanding. It is rare to find a hotel that combines such an ideal location with truly heartfelt service, but this property does so effortlessly. We would not hesitate to recommend it, whether for a short visit or a longer stay. We very much hope to return in the future.

  • User:Dara S

    Trip type: Family

    Nice stay at the best hotel in Cambridge

    rating23 Mar 2026

    Fantastic warm service from all the staff.Great food and location.I'll be staying again soon.

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