Clayton Hotel Bristol City

Recent Reviews: 374

• User: Nmlatham

  Trip type: Couples

  It’s not a four star experience

  22 Jun 2026

  The hotel is nice, it’s reasonably clean and well kept and the staff are friendly, however I wouldn’t call it a 4 star hotel. Whilst things were clean, they didn’t seem entirely looked after. The showers was clean, but there was evidence of mildew and ‘dirt’ in the grout, things I would not expect in a hotel advertising themselves as 4 stars, the cover for the pipe connection to the wall was also… Read moreThe hotel is nice, it’s reasonably clean and well kept and the staff are friendly, however I wouldn’t call it a 4 star hotel. Whilst things were clean, they didn’t seem entirely looked after. The showers was clean, but there was evidence of mildew and ‘dirt’ i… Read more

• User: Pamela G

  Trip type: Friends getaway

  Good position, adequate accommodation but disappointing service.

  12 Jun 2026

  I needed to book for a group of 21 provisionally, only confirming a few weeks before the date without penalty. One hotel wanted a huge deposit and another would charge graduated cancellation fees from the start (four months before the date).The booking process at the Clayton was seamless and very easy and the price competitive as this was holiday season. However after that the service levels were… Read moreI needed to book for a group of 21 provisionally, only confirming a few weeks before the date without penalty. One hotel wanted a huge deposit and another would charge graduated cancellation fees from the start (four months before the date).The booking process… Read more

• User: Katy Y

  Trip type: Couples

  Sweaty and Naked

  01 Jun 2026

  This hotel seems determined to occupy a fascinating niche in the hospitality market: charging premium prices while delivering the experience of a budget chain having an off day.Our troubles began before we even arrived. Apparently, the room we'd booked did not include bathrobes or slippers. This was not obvious when booking, and when we asked for some, we were told we could buy them, except there… Read moreThis hotel seems determined to occupy a fascinating niche in the hospitality market: charging premium prices while delivering the experience of a budget chain having an off day.Our troubles began before we even arrived. Apparently, the room we'd booked did not… Read more

• User: Alan S

  Trip type: Couples

  Bristol Bolthole

  25 May 2026

  During a visit to Bristol we stayed one night here. Supposed to be a deluxe/premium room but I'm not sure about that!? We were in an accessible room on the 6th floor which seemed a bit odd! That said the room was pleasant - bed a bit on the small side, huge bathroom and it was very quiet. We only had a drink in the bar as we had a dinner reservation elsewhere. Very handily located for central Bris… Read moreDuring a visit to Bristol we stayed one night here. Supposed to be a deluxe/premium room but I'm not sure about that!? We were in an accessible room on the 6th floor which seemed a bit odd! That said the room was pleasant - bed a bit on the small side, huge ba… Read more

• User: RoamingJeff

  Trip type: Couples

  Decent city centre choice

  11 May 2026

  Behind the fabulous Art Noveau front, Clayton is a large modern hotel. Great location, close to city centre, with large, comfortable if slightly anonymous rooms. A good stay, but a few minor quibbles. The staff were friendly and efficient, but don't seem to see any special requests made when booking. The shower was hot enough, but strangely the basin taps never seem to get beyond mildly warm. Brea… Read moreBehind the fabulous Art Noveau front, Clayton is a large modern hotel. Great location, close to city centre, with large, comfortable if slightly anonymous rooms. A good stay, but a few minor quibbles. The staff were friendly and efficient, but don't seem to se… Read more