Copthorne Hotel Merry Hill-Dudley

Recent Reviews: 1744

• User: Bentley1208

  Trip type: Family

  Poor hotel even worse customer service

  Yesterday me and my son went to stay at the hotel with another friend and his son. The check process was fine and what you would expect. The hotel itself is old and tired and in need of refurbishment! However I could have lived with this but for what happened next. We went to the bar for dinner and me and ordered some drinks. Two pints and two soft drinks for the boys. Before my friend arrived the… Read moreYesterday me and my son went to stay at the hotel with another friend and his son. The check process was fine and what you would expect. The hotel itself is old and tired and in need of refurbishment! However I could have lived with this but for what happened… Read more

• User: Michael H

  Trip type: Family

  Good value for a family event.

  Ideal location for a family event. Rooms very clean and staff are great and very helpful. Faradays restaurant serves a good selection of tasty, well prepared food. Altogether good value for money for the two nights we stayed v Stuart F, General Manager at Copthorne Hotel Merry Hill-Dudley, responded to this review Dear Michael,Thank you for your postive feedback following your recent visit. W… Read moreIdeal location for a family event. Rooms very clean and staff are great and very helpful. Faradays restaurant serves a good selection of tasty, well prepared food. Altogether good value for money for the two nights we stayed v Stuart F, General Manager at C… Read more

• User: Trail16536006710

  Trip type: Friends getaway

  Best mid-priced chain hotel (anywhere)

  I was pleasantly surprised by how much I enjoyed my stay. Reviews indicate it’s the best in the area (a relative hotel desert) and I can confirm it. The stand out are the staff who are well-trained, professional and friendly. The food in the restaurant is relatively simple but what makes it are the local Black Country staff. Great for visiting the Black Country Museum. Stuart F, General Manager… Read moreI was pleasantly surprised by how much I enjoyed my stay. Reviews indicate it’s the best in the area (a relative hotel desert) and I can confirm it. The stand out are the staff who are well-trained, professional and friendly. The food in the restaurant is rela… Read more

• User: H8330IEandyd

  Trip type: Couples

  Lovely stay

  Lovely hotel and location worked for us as today needed to be in Droitwich then travelling up to manchester Stuart F, General Manager at Copthorne Hotel Merry Hill-Dudley, responded to this review Dear Andy,Thank you for your positive feedback following your recent visit. We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Stuart FlemingGeneral Mana… Read moreLovely hotel and location worked for us as today needed to be in Droitwich then travelling up to manchester Stuart F, General Manager at Copthorne Hotel Merry Hill-Dudley, responded to this review Dear Andy,Thank you for your positive feedback following y… Read more

• User: leahnlb4

  Trip type: Couples

  great hotel, handful of cons but nothing major

  Location: Nice location, ideal if you are a shopaholic as right opposite the Merry Hill shopping with loads of other restaurants etc. as well.Atmosphere: Lovely and inviting atmosphere with gorgeous minimalist decor and friendly staff members too.Rooms: Beautiful and spacious room, light, airy and fitted with black out curtains. Also in the room; a large wardrobe, safe, fridge, hair dryer, tea/cof… Read moreLocation: Nice location, ideal if you are a shopaholic as right opposite the Merry Hill shopping with loads of other restaurants etc. as well.Atmosphere: Lovely and inviting atmosphere with gorgeous minimalist decor and friendly staff members too.Rooms: Beauti… Read more