TIME Onyx Hotel Apartments

Recent Reviews: 112

• User: 777shet

  Trip type: Business

  Charging extras to guest for parking

  Worst hotel experience!Very disappointing service and far too many additional charges.The receptionist, an Egyptian manwhose name I unfortunately did not get, was not very helpful. If you park your car in the hotel parking, you are required to pay an additional AED 30. On top of that, if you need an extra key card, they charge another AED 5.These may seem like small charges, but they make the over… Read moreWorst hotel experience!Very disappointing service and far too many additional charges.The receptionist, an Egyptian manwhose name I unfortunately did not get, was not very helpful. If you park your car in the hotel parking, you are required to pay an additiona… Read more

• User: Diane M

  Trip type: Solo travel

  .

  Time Onyx Hotel Apartments exceeded our expectations. The staff were professional and attentive, especially Mr. John at reception, who provided outstanding service. Looking forward to staying here again. Rechil Valenzuela, Other at Time Onyx Hotel Apartments, responded to this review Dear Valued Guest,Thank you for your wonderful review and for choosing TIME Onyx Hotel Apartments.We are delig… Read moreTime Onyx Hotel Apartments exceeded our expectations. The staff were professional and attentive, especially Mr. John at reception, who provided outstanding service. Looking forward to staying here again. Rechil Valenzuela, Other at Time Onyx Hotel Apartment… Read more

• User: Ma Corriene C

  Trip type: Family

  memorable experience

  I had a wonderful stay at Time Onyx Hotel Apartment. The rooms were clean, comfortable, and well-maintained. A special thanks to Mr. John at the reception for his warm welcome, professionalism, and excellent customer service. He made the check-in process smooth and was always helpful throughout my stay. Highly recommended! Rechil Valenzuela, Other at Time Onyx Hotel Apartments, responded to thi… Read moreI had a wonderful stay at Time Onyx Hotel Apartment. The rooms were clean, comfortable, and well-maintained. A special thanks to Mr. John at the reception for his warm welcome, professionalism, and excellent customer service. He made the check-in process smoot… Read more

• User: EnricoGuidi67

  Trip type: Business

  So Bad experience

  The hotel is truly of a very poor standard in terms of both the services offered and customer care.There were no towels in the room. I also asked them to check the shampoo and shower gel dispensers because they seemed empty to me, and I was told they were full. Instead, when I took a shower, I found myself without both shampoo and shower gel.I had hoped to have dinner at the hotel, but that was no… Read moreThe hotel is truly of a very poor standard in terms of both the services offered and customer care.There were no towels in the room. I also asked them to check the shampoo and shower gel dispensers because they seemed empty to me, and I was told they were full… Read more

• User: Guide55169211676

  Trip type: Solo travel

  Excellent hotel and staff

  Excellent hotel and excellent staff especially neven she was very kind and helpful to facilitate our reservation Rechil Valenzuela, Other at Time Onyx Hotel Apartments, responded to this review Dear Valued Guest, Thank you for your excellent review and for choosing to stay with us. We are delighted to hear that you enjoyed your experience and found both our hotel and staff to be excellent.You… Read moreExcellent hotel and excellent staff especially neven she was very kind and helpful to facilitate our reservation Rechil Valenzuela, Other at Time Onyx Hotel Apartments, responded to this review Dear Valued Guest, Thank you for your excellent review and fo… Read more