The Retreat Palm Dubai MGallery by Sofitel
98+ photos
Ideal for beach holidaymakers and families, this resort lies in Dubai, right by the sea. Dubai (DXB) Airport is approximately 25 km away.
The resort has a lift and features 255 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. A business centre with fax machine and photocopier is available.
Air conditioning (for a fee) and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a king-size bed. Separate bedrooms can be booked. Extra beds or children's beds can be provided upon request. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A telephone, a flatscreen television, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. 4 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sport and leisure programme, which includes beach volleyball, crazy golf and archery. For a fee, guests can also enjoy cycling/mountain biking, tennis and fishing. Guests can take part in a comprehensive water sports programme, which includes water skiing, jet skiing, paddle boating, banana boat rides, canoeing and kayaking, with snorkelling and diving available for a fee. The resort's location is particularly ideal for skiers. The resort offers numerous indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics or, for a fee, badminton. There is a wellness area with a sauna, massage treatments, anti-ageing treatments and Ayurveda treatments and, for an additional fee, a spa, a steam bath, a hammam and a beauty salon. Additional leisure activities include an entertainment programme, a kids' club and live music.
Dining facilities include a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include half board and all-inclusive. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals and vegetarian dishes are available. The chefs will also prepare children's meals for an additional charge. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For an extra fee, non-alcoholic beverages are available.
Palm Jumeirah
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
5901 reviewsUser: ablaha2014
Trip type: Family
Not bad
This was my third time I stayed here, we checked in July, the second day we arrived we had some passed away from family, we requested hotel to refund 2 nights coz we had drove back home, the manager Chris he promised us that we can go and amount of Aed 2022 wi…
User: 861shaimaam
Trip type: Solo travel
Amazing stay on tze Palm
My favorite hotel in dubai, it is my fourth time there, i like the location, the rooms, the service and most of all tze staff, they are the ones who make anything work, very kind, polite and helpful. They have this lovely balance between being friendly and hel…
User: Hadi Z
Trip type: Family
Great place for a mini staycation!
I had a wonderful stay at The Retreat Palm Dubai MGallery by Sofitel. The rooms were beautiful and very comfortable, the pool was relaxing, and the beach was clean and peaceful.The food was a highlight both the breakfast and dinner buffets were delicious with…
User: Mena_Traveller
Trip type: Family
A brutal honest review - does not deserve 5 stars.
As always, I give brutally honest reviews.We arrived at the hotel around 11:00 PM. As we pulled up to the entrance, the bellboy asked us to park the car in the parking lot ourselves. My wife's reaction said it all: *"Are we checking into a five-star hotel or a…
User: farhaan b
Trip type: Family
Not up to standard
I’m extremely disappointed with my experience at this hotel. From the moment we arrived, the service fell short of expectations. We were not even offered any welcoming drinks, which is usually a basic gesture in hotels of this standard.The dinner buffet was ve…
