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The Retreat Palm Dubai Mgallery By Sofitel

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The Retreat Palm Dubai Mgallery By Sofitel

locationJumeirah, Dubai

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About  The Retreat Palm Dubai Mgallery By SofitelAbout The Retreat Palm Dubai Mgallery By Sofitel

Location

Ideal for beach holidaymakers and families, this resort lies in Dubai, right by the sea. Dubai (DXB) Airport is approximately 25 km away.

Facility

The resort has a lift and features 255 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Daily newspapers are available for purchase. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning (for a fee) and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a king-size bed. Separate bedrooms can be booked. Extra beds or children's beds can be provided upon request. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A telephone, a flatscreen television, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. 4 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sport and leisure programme, which includes beach volleyball, crazy golf and archery. For a fee, guests can also enjoy cycling/mountain biking, tennis and fishing. Guests can take part in a comprehensive water sports programme, which includes water skiing, jet skiing, paddle boating, banana boat rides, canoeing and kayaking, with snorkelling and diving available for a fee. The resort's location is particularly ideal for skiers. The resort offers numerous indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics or, for a fee, badminton. There is a wellness area with a sauna, massage treatments, anti-ageing treatments and Ayurveda treatments and, for an additional fee, a spa, a steam bath, a hammam and a beauty salon. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include half board and all-inclusive. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals and vegetarian dishes are available. The chefs will also prepare children's meals for an additional charge. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. For an extra fee, non-alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at The Retreat Palm Dubai Mgallery By Sofitel Amenities at The Retreat Palm Dubai Mgallery By Sofitel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Badminton

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      Banana Boat

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Water Skiing

LocationLocation

Map preview

Around this property:

Beach

100 m

Centre

17 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

4996

Very Good

445

Average

136

Poor

84

Terrible

119

Recent Reviews: 5780

  • User:Chazza C

    Trip type:

    Amazing staff, food and atmosphere

    rating08 Dec 2025

    Amgad is an excellent restaurant manager he's excellent with staff and guests alike. He helps staff and he's amazing with guests brighten our day. All staff are amazing. Its refreshing to see...
  • User:AlexKugan

    Trip type:

    Highly recommended

    rating08 Dec 2025

    Amazing hotel! Highly suggested for a families. High class service! Deepak from restaurant was very kind all the time! Top
  • User:Makiyo W

    Trip type:

    Yes Retreat Hotel

    rating07 Dec 2025

    2 nights staycation with my husband. It’s exactly what we needed. Feels like rehab from busy days… having a healthy foods (I like NO food waste concept), swimming in the water with view, NO alcohol...
  • User:Electro C

    Trip type:

    The review of the hotel

    rating07 Dec 2025

    Concierge staff Mohands &karan Everything was excellent! Hotel, service and restaurant are perfect! I’ll recommend this hotel to all of my friends !

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