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Pullman Dubai Downtown Hotel

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Pullman Dubai Downtown Hotel

locationDubai, United Arab Emirates

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About Pullman Dubai Downtown HotelAbout Pullman Dubai Downtown Hotel

location

This hotel is located in the heart of Dubai.

facility

The hotel has 4 lifts and features 367 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. Further amenities include an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, golf and fishing are available. With jet skiing, sailing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and squash. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments.

meals

Dining facilities include a restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Pullman Dubai Downtown Hotel Amenities at Pullman Dubai Downtown Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

5000 m

Beach

10000 m

Airport

10000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3963

Very Good

915

Average

251

Poor

113

Terrible

107

Recent Reviews: 5349

  • User:Raysen Z

    Trip type: Solo travel

    Amazing cleaning nice experience

    rating12 Jun 2026

    Amazing stay in pullman Dubai downtown.room cleaning is very perfect and well mentain ..Umair clean my room very good and he is very friendly’ i come back agian ´ ELie jawich, Guest Services / Front Office at Pullman Dubai Downtown, responded to this review Dear Raysen Z ,Thank you for your wonderful review and for taking the time to share your experience with us.We are delighted to hear that you had an amazing stay and that your room cleaning was perfect and well maintained. Your special mention of Umair for cleaning your room very well and being very friendly is sincerely appreciated. We will be sure to share your kind words with him—he will be thrilled to know he made such a positive impression.We look forward to welcoming you back again soon.Warm regards,Pullman Dubai Downtown Team

  • User:Youssra B

    Trip type: Friends getaway

    Beautiful

    rating09 Jun 2026

    I love the food and the vibe big thank to Franz Manish and regy. Chef nisar evry thing was testing and tge best fast serve food reallyyy coming back soon 😘😘😘 ELie jawich, Guest Services / Front Office at Pullman Dubai Downtown, responded to this review Dear Youssra,Thank you so much for your beautiful review and for sharing your wonderful experience with us.We are absolutely delighted to hear that you loved the food and the vibe at our hotel. Your special thanks to Franz, Manish, Regy, and Chef Nisar for everything tasting great and for the fast service is sincerely appreciated. We will be sure to share your kind words with them—they will be thrilled to know they made your visit so memorable.We can’t wait to welcome you back soon!Warm regards,Pullman Dubai Downtown Team

  • User:Alexandra T

    Trip type: Couples

    Clean Rooms

    rating08 Jun 2026

    Laxmi from housekeeping is very friendly and cleans room really well ELie jawich, Guest Services / Front Office at Pullman Dubai Downtown, responded to this review Dear Valued Guest,Thank you for your kind review and for taking the time to recognize our team member.We are delighted to hear that you found your room clean and that Laxmi from housekeeping was very friendly and did an excellent job. Your kind words are sincerely appreciated, and we will be sure to share your compliments with her—she will be thrilled to know she made such a positive impression.We look forward to welcoming you back for another wonderful stay at Pullman Dubai Downtown.Warm regards,Pullman Dubai Downtown Team

  • User:amro f

    Trip type: Business

    Excellent

    rating07 Jun 2026

    Excellent service specially Mr Owais he is the best of the best ELie jawich, Guest Services / Front Office at Pullman Dubai Downtown, responded to this review Dear Amrof597,Thank you for sharing your wonderful feedback following your experience at Pullman Dubai Downtown.We are delighted to hear that you received excellent service during your stay. A special thank you for recognizing Owais—your comment that he is "the best of the best" will certainly make his day and will be proudly shared with him.Your kind words and support are truly appreciated, and we look forward to welcoming you back again soon for another exceptional stay.Warm regards,Pullman Dubai Downtown Team

  • User:wjooste

    Trip type: Business

    Great stay

    rating07 Jun 2026

    Had great service from Owais, amazing. Hotels are about the people and the team running them. ELie jawich, Guest Services / Front Office at Pullman Dubai Downtown, responded to this review Dear Wjooste,Thank you for taking the time to share your feedback following your stay at Pullman Dubai Downtown.We are delighted to hear that you had a great stay and that Owais made such a positive impression through his outstanding service. We couldn't agree more that memorable hotel experiences are created by the people behind them, and your recognition of our team means a great deal to us.Your kind words will certainly be shared with Owais and the rest of the team, who will be thrilled to know they contributed to making your stay enjoyable.We truly appreciate your support and look forward to welcoming you back again soon.Warm regards,Pullman Dubai Downtown Team

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