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Palace Downtown

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Palace Downtown

locationUnited Arab Emirates, Dubai

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About Palace DowntownAbout Palace Downtown

Location

This spa complex is conveniently located in the vicinity of the Dubai World Trade Center. The apartment hotel shares close proximity to a number of business institutions, shopping malls and tourist attractions. It is around 20 km from Dubai Museum and Jumeirah beaches are around 15 km away. Dubai International Airport is approximately 30 km from the hotel.

Facility

242 rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. The apartment hotel has family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, beach volleyball and golf are available. Sport and leisure facilities at the hotel include a gym and callisthenics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments. Entertainment options and leisure facilities include a kids' club and a dance club.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Palace Downtown Amenities at Palace Downtown

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Foyer

    • -

      Games room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

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      Half Board

  • Sport/Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Around this property:

Shopping opportunities

500 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

7195

Very Good

729

Average

212

Poor

111

Terrible

106

Recent Reviews: 8353

  • User:Mo K

    Trip type:

    Best breakfast in downtown

    rating02 Sept 2025

    Amazing experience good food and service thanks a lot we will be back soon with more people and friends in the future and we will try more food

  • User:raquellX9992HQ

    Trip type:

    The cleaning service and Manir were excelent

    rating31 Aug 2025

    the service of Manir was perfect, everything was super clean in our room and we were really well serviced! i do recommend it!

  • User:Les c

    Trip type: Couples

    Amazing cake

    rating30 Aug 2025

    Ahmed was amZing and so kind. The cakes were delicious and the coffee was great. I would recommend coming here. His service was top notch.

  • User:Natalie N

    Trip type: Couples

    Location, location, location - oh - and the breakfast

    rating25 Aug 2025

    A 10/10 stay. For us everything about this hotel was perfect. A nice local ambience, very clean, very professional staff, lovely rooms, comfy beds, great ensuite with shower and bath, beautiful...

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