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Novotel Suites Mall Avenue Dubai

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Novotel Suites Mall Avenue Dubai

dubai, united arab emirates

About Novotel Suites Mall Avenue Dubai

location

This hotel is located between the World Trade Centre and Jebel Ali, and is ideal for business and leisure travellers alike. One of Dubai's largest shopping malls, the Mall of the Emirates, is right on the doorstep. Guests may also be interested in visiting the Madinat Jumeirah resort, around 3 km away, or Dubai Sport City, some 8 km away.

facility

180 rooms are located on 6 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. The wellness area features various facilities, such as a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Novotel Suites Mall Avenue Dubai

Facilities

24-hour receptionAir conditioningBar(s)Bicycle CellarCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyFoyerGames roomGarageHairdresserHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePlaygroundRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

ALLSAFE (Accor/Bureau Veritas)Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetFull BoardHalf Board

Sport/Entertainment

AerobicsChildren's EntertainmentChildren's PoolGolfGymHeated Pool(s)MassageNumber of PoolsOutdoor Pool(s)ParasolsSaunaSun loungersSun terrace

Location

Map preview
Dubai, United Arab Emirates

2A Street

Nearest beach6km

What's nearby

  • Shopping opportunities200m
  • Ski Area200m
  • Public Transport250m
  • Tourist Centre3km
  • Nearest beach6km

Check-in from 2:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

3890 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent2389
  • Very Good1050
  • Average304
  • Poor84
  • Terrible63

Recent Reviews: 3890

  • User: Andrew K

    Trip type: Couples

    Great Service by Phyu, Jackie, and Maryam

    23 Apr 2026

    I had a wonderful stay at the hotel, and I truly appreciate the excellent service provided by the team. A special thank you to Phyu, Jackie, and Maryam for their professionalism, kindness, and warm hospitality throughout my stay. They were always attentive, he…

  • User: wanderfilled

    Trip type: Solo travel

    Clean, Fresh, and Comfortable Stay

    12 Apr 2026

    The room was impeccably clean when I arrived—everything from the bed sheets to the bathroom was neat and well taken care of. What I liked most was the fresh, clean smell of the room, which made it feel comfortable and welcoming. Ghaith Dalati, Other at Novo…

  • User: Urvi3108

    Trip type: Family

    Beware!! Worst customer service!! Still not refunded my money!!!

    07 Apr 2026

    I booked a stay for my family in February and made full payment straightaway. We were to visit in April. In light of recent geopolitical events in UAE, we cancelled our trip.Since then, for the past 7 weeks I’ve been in constant communication with customer ser…

  • User: Amer M

    Trip type: Business

    What a lovely hotel!

    17 Mar 2026

    I had a wonderful stay at this hotel. The atmosphere was always warm and welcoming, and all the staff were consistently professional and kind. From the pool, gym, and massage department upstairs to the lobby, security, and kitchen team, everyone was excellent.…

  • User: anu_thebanjaaran

    Trip type: Couples

    Great ambience, Superb Jain food

    07 Mar 2026

    Absolutely loved the experience, the ambience and the courteous staff. We ordered a jain pizza, and the incredible chef Arkhram made exactly what we asked for and it was droolworthy. Appreciate his attention to detail and accommodative attitude. We were also g…

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