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Novotel Suites Mall Avenue Dubai

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Novotel Suites Mall Avenue Dubai

locationDubai, Dubai

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About Novotel Suites Mall Avenue DubaiAbout Novotel Suites Mall Avenue Dubai

Location

This hotel is located between the World Trade Centre and Jebel Ali, and is ideal for business and leisure travellers alike. One of Dubai's largest shopping malls, the Mall of the Emirates, is right on the doorstep. Guests may also be interested in visiting the Madinat Jumeirah resort, around 3 km away, or Dubai Sport City, some 8 km away.

Facility

180 rooms are located on 6 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. The wellness area features various facilities, such as a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Novotel Suites Mall Avenue Dubai Amenities at Novotel Suites Mall Avenue Dubai

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Cellar

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      Café

    • -

      Car Park

    • -

      Conference Room

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      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

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      Games room

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

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      Aerobics

    • -

      Children's Entertainment

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      Children's Pool

    • -

      Golf

    • -

      Gym

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      Heated Pool(s)

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Shopping opportunities

200 m

Ski Area

200 m

Public Transport

250 m

Tourist Centre

3 km

Beach

6 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2357

Very Good

1048

Average

302

Poor

83

Terrible

60

Recent Reviews: 3850

  • User:Global08875688965

    Trip type:

    Amazing stay

    rating07 Dec 2025

    Amazing service, in particular Shiva from Housekeeping. I have been staying in this hotel many times before and will stay again.

  • User:2022Dawn

    Trip type:

    My Dubai.

    rating01 Dec 2025

    Just want to say thank you to all the staffs... Maraj, Nagla, Matildah and Stanly, to also include several others Sajid the room cleaner, that made our stay a pleasant one. We appreciate you all...

  • User:Bridget R

    Trip type:

    Enjoyed my stay at the Novotel suites. Very central, lovely large rooms

    rating24 Nov 2025

    Enjoyed my stay here. My room was clean and tidy. Sabul cleaned room well. Staff in general very polite and attentive. Would definitely stay here again.

  • User:dinesh k

    Trip type:

    When I was at Novotel. Honestly, I spent a truly joyful and wonderful time. The facilities provided there were very val

    rating19 Nov 2025

    When I was at Novotel. Honestly, I spent a truly joyful and wonderful time. The facilities provided there were very valuable. I would like to thank you Milan Bista for your good service, because of...

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