Novotel Suites Mall Avenue Dubai



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This hotel is located between the World Trade Centre and Jebel Ali, and is ideal for business and leisure travellers alike. One of Dubai's largest shopping malls, the Mall of the Emirates, is right on the doorstep. Guests may also be interested in visiting the Madinat Jumeirah resort, around 3 km away, or Dubai Sport City, some 8 km away.
180 rooms are located on 6 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. The wellness area features various facilities, such as a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

2A Street
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
3890 reviewsUser: Andrew K
Trip type: Couples
Great Service by Phyu, Jackie, and Maryam
I had a wonderful stay at the hotel, and I truly appreciate the excellent service provided by the team. A special thank you to Phyu, Jackie, and Maryam for their professionalism, kindness, and warm hospitality throughout my stay. They were always attentive, he…
User: wanderfilled
Trip type: Solo travel
Clean, Fresh, and Comfortable Stay
The room was impeccably clean when I arrived—everything from the bed sheets to the bathroom was neat and well taken care of. What I liked most was the fresh, clean smell of the room, which made it feel comfortable and welcoming. Ghaith Dalati, Other at Novo…
User: Urvi3108
Trip type: Family
Beware!! Worst customer service!! Still not refunded my money!!!
I booked a stay for my family in February and made full payment straightaway. We were to visit in April. In light of recent geopolitical events in UAE, we cancelled our trip.Since then, for the past 7 weeks I’ve been in constant communication with customer ser…
User: Amer M
Trip type: Business
What a lovely hotel!
I had a wonderful stay at this hotel. The atmosphere was always warm and welcoming, and all the staff were consistently professional and kind. From the pool, gym, and massage department upstairs to the lobby, security, and kitchen team, everyone was excellent.…
User: anu_thebanjaaran
Trip type: Couples
Great ambience, Superb Jain food
Absolutely loved the experience, the ambience and the courteous staff. We ordered a jain pizza, and the incredible chef Arkhram made exactly what we asked for and it was droolworthy. Appreciate his attention to detail and accommodative attitude. We were also g…