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Holiday Inn & Suites Dubai Festival City

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Holiday Inn & Suites Dubai Festival City

locationDubai, Dubai

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About Holiday Inn & Suites Dubai Festival CityAbout Holiday Inn & Suites Dubai Festival City

Location

This hotel is located right in the heart of Dubai.

Facility

English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf and horse riding. Water sports enthusiasts are offered sailing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.

Payment

The hotel accepts payment by major credit cards.

Amenities at Holiday Inn & Suites Dubai Festival City Amenities at Holiday Inn & Suites Dubai Festival City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

    • -

      Hairdresser

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      Hotel Safe

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      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Continental Breakfast

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

12 km

Beach

16 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3148

Very Good

271

Average

52

Poor

20

Terrible

26

Recent Reviews: 3513

  • User:ikram s

    Trip type:

    Highly Recommended for a Pleasant Stay

    rating08 Dec 2025

    I had a wonderful stay at the hotel! The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The rooms were clean, comfortable, and well-equipped with...

  • User:Dr Manfred Chip... M

    Trip type:

    Best family place to be

    rating08 Dec 2025

    The staff are great and good ever helping. You won’t go wrong. The food breakfast is good and tasty. Maniah one of the staff is the best vey welcoming.

  • User:Basem S

    Trip type:

    Amazing

    rating07 Dec 2025

    Excellent and all staying safe and well. Location was very nice and enjoyable Mall adding great value to the location too

  • User:MoeAlsayed

    Trip type:

    A lovely hotel not far from Dubai Airport.

    rating07 Dec 2025

    A lovely hotel with clean rooms, comfy beds, and friendly and attentive staff. It’s attached to Dubai Festival City mall via an air-conditioned walkway bridge.

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