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Grand Mercure Dubai City

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Grand Mercure Dubai City

locationUnited Arab Emirates, Dubai

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About Grand Mercure Dubai CityAbout Grand Mercure Dubai City

Location

This hotel welcomes guests in Dubai.

Facility

Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Rooms include a double bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a tea/coffee station and a dishwasher. Further amenities include a washing machine, an ironing set and a trouser press. Equipped with a telephone, a flatscreen television and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, a spa, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

The hotel includes a restaurant and a café. A variety of catering options can be booked. Guests can choose between half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express and VISA.

Amenities at Grand Mercure Dubai City Amenities at Grand Mercure Dubai City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Children's Pool

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      Golf

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      Gym

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

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      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

492

Very Good

71

Average

27

Poor

28

Terrible

41

Recent Reviews: 659

  • User:Global56625977814

    Trip type:

    Hotel

    rating05 Sept 2025

    We stayed at the hotel for two nights as a stopover before flying to Vienna. The hotel is gorgeous, room luxurious and the restaurant made a dinner that I requested of fruit and cheese. It was...

  • User:Brad R

    Trip type: Business

    Great experience at the Ibis Styles Hotel!

    rating26 Aug 2025

    Staying at the Ibis has been an excellent experience. It’s situated right near the airport, plus there is a 24-hr mini mart across the road, a 24-hour pharmacy and laundry mat. The staff have been...

  • User:Mary N

    Trip type:

    Excellent customer service

    rating23 Aug 2025

    The hotels commitments to cleanliness really shines through thanks to victor from housekeeping for ensuring our room was cleaned well and things arranged,good job team

  • User:HK84HK

    Trip type: Family

    Very good airport hotel.

    rating03 Aug 2025

    Excellent hotel for quick airport stopover. About 5 mins in taxi, if using big taxi cost is 70 AED. Rooms are spacious and clean. Breakfast very good. Highly recommended for airport stopper stay.

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