Grand Excelsior Hotel Deira
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This comfortable hotel lies on Al Mateena road in the district of Deira just 5 km from the centre of Dubai. Many shopping venues, Dubai's National Museum, the Goldsouk and the Shaik Saeed House are all situated in the immediate vicinity. The hotel is also just a few minutes away from the Warba Centre as well as 15 minutes away from the congress centre and the exhibition centre. The airport is some 10 minutes drive from the hotel.
The hotel has a lift and features 224 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels, a radio and WiFi, the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy golf. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, live music, a dance club and a nightclub.
Various dining options are available, including 2 restaurants, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Al Muteena Street, Deira
Check-in from 3:00 PM · check-out by 12:00 PM
Good
1278 reviewsUser: Kevin C
Trip type: Family
Worst hotel !! Don't spend your money .
Very bad experience , they make you feel as if you are in India. Bad food , dirty room . Staff have no experience in customer care . Management doesn't care about your complains . ! Do not spend your money their !
User: Haris Zubair a
Trip type: Solo travel
Bad Management very poor service overall rating 0 out of 100
Very disappointing stay. The room was extremely dirty and this was honestly one of the worst hotel experiences I have had. I had to call the operator 10 to 15 times and no one answered. When someone finally picked up, I asked for slippers but they were never d…
User: sanjiv n
Trip type: Family
Hotel should be scraped
Room stink and full dirt .Our stay like feeling vomiting for nightWe will change hotel after stay of one nights , so unbrebal.This no way family holel.No standard No room service.So moreSanjiv
User: lotus-gourmand
Trip type: Family
Ver average service and quality
Location is decent as we had few supermarkets close by and our package travel included rhe transport so location was fine. Room bed was a queen bed which was small. Breakfast spread is with few limited options and live counter for omlette. Food quality is aver…
User: rakesh k
Trip type: Family
Luxurious
The stay was really and grand like the name goes. Food was great and the staffs here are very friendly. Feels luxurious..
