tod blue logo

tod logoLogin/Create Account

flagIE

call icon353818882077

Homeunited-arab-emirates

Excelsior Hotel Downtown

images

View Gallery

image url
image url

Excelsior Hotel Downtown

locationDubai, Dubai

Share this Dealshare

About Excelsior Hotel DowntownAbout Excelsior Hotel Downtown

Location

This hotel is located close to Al Rigga Street in the centre of Dubai. The international congress and exhibition centre, the Clock Tower, Dubai Creek Golf and Yacht Club, a selection of museums, the World Trade Centre and Emirates Golf Club all lie within a few minutes walk of the hotel. Dubai airport may be reached by car in around 10 minutes.

Facility

The hotel has a lift and features 139 non-smoking rooms and a suite. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers archery. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Entertainment options and leisure facilities include live music and a dance club.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Excelsior Hotel Downtown Amenities at Excelsior Hotel Downtown

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Archery

    • -

      Billiards/Snooker

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Airport

4 km

Centre

5 km

Beach

18 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

259

Very Good

177

Average

139

Poor

72

Terrible

83

Recent Reviews: 730

  • User:Dhian Cairo U

    Trip type:

    Safety and privacy issues

    rating12 May 2026

    I just disappointed on how they manage to communicate with each other towards their guest when it comes to check out guest and check in guest because in the middle of the night 1 of the staff just...

  • User:Jatinderoberoi

    Trip type:

    Excellent place to stay.

    rating21 Feb 2026

    The hotel is quite centrally located and near the airport. The staff are specially sweet especially at the reception we have a young lady called Asha who is helpful, polite and friendly. She helped...

  • User:Laxmi K

    Trip type:

    Not a good experience and not worth the price.

    rating18 Oct 2024

    The worst customer service ever. Very unprofessional and very dismissive. The hotels are untidy and nasty. I did not feel secure or safe there. The front desk is incompetent and condensing. A hostel...

  • User:tt227934

    Trip type: Couples

    Great stay at downtown hotel

    rating29 Nov 2023

    Had a lovely stay at Excelsior, good amenities and breakfast options. The location is bubbly and has great connections to local transport (donwtown to the souk or uptown to the mall) and the airport...

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot