Excelsior Hotel Downtown
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This hotel is located close to Al Rigga Street in the centre of Dubai. The international congress and exhibition centre, the Clock Tower, Dubai Creek Golf and Yacht Club, a selection of museums, the World Trade Centre and Emirates Golf Club all lie within a few minutes walk of the hotel. Dubai airport may be reached by car in around 10 minutes.
The hotel has a lift and features 139 non-smoking rooms and a suite. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.
Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers archery. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Entertainment options and leisure facilities include live music and a dance club.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. Catering options include half board and full board. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Al Rigga Street
Check-in from 3:00 PM · check-out by 12:00 PM
Good
729 reviewsUser: Jatinderoberoi
Trip type: Couples
Excellent place to stay.
The hotel is quite centrally located and near the airport. The staff are specially sweet especially at the reception we have a young lady called Asha who is helpful, polite and friendly. She helped us with our needs from the beginning to the end. We complained…
User: Laxmi K
Trip type: Family
Not a good experience and not worth the price.
The worst customer service ever. Very unprofessional and very dismissive. The hotels are untidy and nasty. I did not feel secure or safe there. The front desk is incompetent and condensing. A hostel hotel environment with a rude owner. No recommendations.
User: tt227934
Trip type: Couples
Great stay at downtown hotel
Had a lovely stay at Excelsior, good amenities and breakfast options. The location is bubbly and has great connections to local transport (donwtown to the souk or uptown to the mall) and the airport. The room was spacious and had all expected details - the tem…
User: Voyager36896137326
Trip type: Business
Review on Excelsior Hotel Down Town Dubai UAE
I and my group of companie's staff always stayed in the Excelsior Hotel downtown Dubai in the last year 2023. All the bookings were done 100%. The Hotel is very close to central Dubai. Amazing restaurants around the Hotel like the JusGrill In Al Rigga and a la…
User: Suran A
Trip type: Business
Hotel good but staff is worst
Only House keeping is good,Reception will staff behave like owners of a hotel (Philippine lady& Indian man) Room service zerooooo Ex: If I asked a spoon at 10 a.m they will take the after 12 Really disappointed. But hotel is good superb hotel with worst st…
