Crowne Plaza Dubai - Festival City
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The hotel is located on the banks of the Dubai Creek. It is directly connected with the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and a 100 berth marina, which is perfect, especially during the famous Dubai Shopping Festivals in the summer and winter months. Dubai International Airport is approximately 130 km from the hotel.
The hotel has a lift and features 316 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, translation services, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.
Dubai Festival City
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
4358 reviewsUser: tonymD7758RH
Trip type: Family
High class 5 star establishment
High class 5 star hotel. Brilliant service by staff, elegant rooms and the egg benedict is to die for. InterContinental Hotels Group Dubai Festival City, Owner at Crowne Plaza Dubai - Festival City by IHG, responded to this review Dear TonymD7758RH,We’re…
User: Go16091466441
Trip type: Couples
Two Stays - one Trip!
Started our 7 night trip at this hotel (prior to heading to Anu Dhabi) because we’d stayed here before and really like it. Little did we realise we’d be stranded and stay for a further 7 nights after we were supposed to be back home because of the conflict. De…
User: William S
Trip type: Solo travel
Unbeatable Staff and Hotel Location
I stayed at the Dubai Festival City Crowne Plaza during Feb/March 2026 and really a fabulous hotel, location and staff. View from my room was looking across the Dubai Creek towards the Mohammed bin Rashid Library and downtown Dubai so a view I never got tired…
User: Tuckerton
Trip type: Family
High Quality Crowne Plaza Hotel
A stay enjoyed during a time of crisis. From the warm welcome to the wonderful view of Dubai Creek, this is a Crowne Plaza of note. Rooms are well maintained and very comfortable with little touches that help make your stay comfortable. There is easy access to…
User: Sharon Tatenda G
Trip type: Family
Wonderful experience at Crowne Plaza Dubai Festival City
I had an absolutely wonderful stay at this hotel! From the moment I arrived, everything was welcoming, clean, and beautifully maintained. The rooms were comfortable and well-equipped, and the overall atmosphere made it easy to relax and truly enjoy my time the…
