Crowne Plaza Dubai - Festival City

View Gallery


Share this Deal
About Crowne Plaza Dubai - Festival City
The hotel is located on the banks of the Dubai Creek. It is directly connected with the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafés, and a 100 berth marina, which is perfect, especially during the famous Dubai Shopping Festivals in the summer and winter months. Dubai International Airport is approximately 130 km from the hotel.
The hotel has a lift and features 316 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, translation services, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a restaurant, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.
The following credit cards are accepted: American Express, VISA and MasterCard.
Amenities at Crowne Plaza Dubai - Festival City
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Foyer
Games room
Hairdresser
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Room Service
Shops
Small supermarket
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Evening Buffet
Full Board
Half Board
Sport/Entertainment
Aerobics
Children's Pool
Golf
Gym
Indoor Pool
Jacuzzi
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Steam bath
Sun loungers
Sun terrace
Location

Around this property:
Beach
18 km
User Rating & Reviews
Excellent
3551
Very Good
598
Average
91
Poor
20
Terrible
27
Recent Reviews: 4287
User:Farjam B
Trip type:
Family Reunion
10 Dec 2025
User:Geordie1963
Trip type:
Another great stay
09 Dec 2025
User:Philip B
Trip type:
Dubia...what an experience.....
09 Dec 2025
User:Amr H
Trip type:
Kids club
09 Dec 2025