Lake Victoria Serena Golf Resort & Spa

35 +PHOTOS

37+ photos

Lake Victoria Serena Golf Resort & Spa

Name: Lake Victoria Serena Golf Resort & Spa
Address: Lweza - Kigo Road, off Entebbe Road, Kampala – Central Region, uganda
Telephone: 353818882077
Rating: 4.1

kampala central region, uganda

About Lake Victoria Serena Golf Resort & Spa

location

The complex lies on the shores of Africa's largest lake and the centre of Kampala is just 15 km away. It is a 20-minute drive from Entebbe International Airport.

facility

The holiday village has a lift and features 124 rooms, including 114 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the complex feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the lake view from a balcony or terrace. All rooms are carpeted and include a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The holiday village has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, crazy golf, golf and fishing. Sport and leisure facilities at the complex include a gym, badminton and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club round out the entertainment options.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The holiday village also offers special catering options.

Amenities at Lake Victoria Serena Golf Resort & Spa

Facilities (13)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServicePlaygroundPetsElevator/ LiftLaundryParkingSmoking roomsWifi

Beauty and Spa (1)

Massage

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storagePool/ Beach towelsWake-up Call / Service

Hygiene (3)

Contactless check-in/-outPackaged mealsGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarRestaurant

Room Facilities (8)

ShowerHairdryerMinibarTVClosetMosquito NetRoom serviceSlippers

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Outdoor Pool(s)Swimming PoolSaunaGymGolfTennis

Transfers (1)

Airport Transfers

Location

Kampala, Kampala – Central Region, Uganda

Lweza - Kigo Road, off Entebbe Road

Nearest airport9km

What's nearby

Nearest airport9km

Check-in from 12:30 PM · Check-out by 10:00 AM

Kampala, Kampala – Central Region, Uganda

Lweza - Kigo Road, off Entebbe Road

Nearest airport9km

What's nearby

Nearest airport9km

Check-in from 12:30 PM · Check-out by 10:00 AM

User Rating & Reviews

4.1

Very Good

380 reviews

Value
Rooms
Cleanliness
Service

Excellent159
Very Good135
Average49
Poor22
Terrible15

Recent Reviews: 380

User: F3045IEhelenk
Trip type: Business
The hospitality needs improvement
28 Feb 2026
I stayed at the hotel three times, I found the hospitality experience to be somewhat frustrating. I can specifically mention some employees at the front desk and waitstaff. I would like to acknowledge the housekeeping team; notably especially the lady working at the spa as spa attendant truly exemplifies excellence in her role. She is exceptionally welcoming. Although I do not know her name, I saw… I stayed at the hotel three times, I found the hospitality experience to be somewhat frustrating. I can specifically mention some employees at the front desk and waitstaff. I would like to acknowledge the housekeeping team; notably especially the lady working…
User: patj757
Trip type: Couples
A beautiful setting friendly staff, rooms a bit dated and the walk ways from rooms to amenities get very slippery so need some c
31 Jan 2026
The hotel is set in lovely grounds and staff are very professional and friendly. The rooms are spacious but a little dated and an update would be good. Josephine Oloo, Owner at Lake Victoria Serena Golf Resort & Spa, responded to this review Dear Patj757, Thank you for taking the time to share your feedback with us.We are delighted to hear that you had a positive experience and enjoyed th… The hotel is set in lovely grounds and staff are very professional and friendly. The rooms are spacious but a little dated and an update would be good. Josephine Oloo, Owner at Lake Victoria Serena Golf Resort & Spa, responded to this review Dear Patj…
User: C C
Trip type: Business
Pass on the restaurant-huge disappointment
25 Jan 2026
This review is for the restaurant and bar only. It’s a beautiful property, but the restaurant was a huge disappointment. We ordered dal tarka and was told it would take an hour, so we should not order it. Then we replaced it with tilapia tikka masala. And they brought me chicken tikka when I said no meat in any of our dishes. They didn’t have the drinks we ordered. They didn’t have the sides dishe… This review is for the restaurant and bar only. It’s a beautiful property, but the restaurant was a huge disappointment. We ordered dal tarka and was told it would take an hour, so we should not order it. Then we replaced it with tilapia tikka masala. And they…
User: kuratu l
Trip type: Business
Excellent Atmosphere
26 Nov 2025
Excellent Service, Location, Atmosphere and Rooms Excellent Service, Location, Atmosphere and Rooms Excellent Service, Location, Atmosphere and Rooms Josephine Oloo, Owner at Lake Victoria Serena Golf Resort & Spa, responded to this review Dear Kuratul, Thank you for taking the time to share your review and rating. We are delighted to hear that you had a positive experience while at the r… Excellent Service, Location, Atmosphere and Rooms Excellent Service, Location, Atmosphere and Rooms Excellent Service, Location, Atmosphere and Rooms Josephine Oloo, Owner at Lake Victoria Serena Golf Resort & Spa, responded to this review Dear Kuratu…
User: Edwin T
Trip type: Business
excellent customer care
20 Nov 2025
Excellent customer care service, great services, excellent spa &gym, i enjoyed every bit while at Serena, as a team we enjoyed our stay, every lake victoria Serena kigo staff was welcoming, smiling Josephine Oloo, Owner at Lake Victoria Serena Golf Resort & Spa, responded to this review Dear A3284REedwint, Thank you for your wonderful feedback. We are delighted to hear that you enjoye… Excellent customer care service, great services, excellent spa &gym, i enjoyed every bit while at Serena, as a team we enjoyed our stay, every lake victoria Serena kigo staff was welcoming, smiling Josephine Oloo, Owner at Lake Victoria Serena Golf Reso…

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