Club Turquoise Apart

Recent Reviews: 47

• User: elenaF6376SJ

  Trip type: Business

  I wouldn't go back

  Staff not in their area, the receptionist was not in her place, I had to be looking for her; Also I didn't have hot water in my room, the breakfast menu is limited. The restaurant closes early and there is no room service Originally submitted in Spanish on www.tripadvisor.es. View originals.Staff not in their area, the receptionist was not in her place, I had to be looking for her; Also I didn't have hot water in my room, the breakfast menu is limited. The restaurant closes early and there is no room service Originally submitted in Spanish on… Read more

• User: rcabrera2023

  Trip type: Business

  Excellent service

  All the staff who work there have a service attitude and care about providing the best care. The breakfast is good and the area is always clean, I have actually had a good rest. Keep improving. Originally submitted in Spanish on www.tripadvisor.es. View originals.All the staff who work there have a service attitude and care about providing the best care. The breakfast is good and the area is always clean, I have actually had a good rest. Keep improving. Originally submitted in Spanish on www.tripadvisor.es. View ori… Read more

• User: Nadia E

  Trip type: Solo travel

  I raised rates but not the service

  They recently raised the price of the room from approximately $900 to almost $1300 but the breakfast service is still very limited, extremely simple and small in quantity. The towels are old and extremely worn. The staff is very friendly but it is still unpleasant to bathe with almost torn towels. Originally submitted in Spanish on www.tripadvisor.es. View originals.They recently raised the price of the room from approximately $900 to almost $1300 but the breakfast service is still very limited, extremely simple and small in quantity. The towels are old and extremely worn. The staff is very friendly but it is still unplea… Read more

• User: alexmax1379

  Trip type: Business

  El peor hotel de Toluca

  Usually I stayed three nights in Toluca for bussiness trip, and this hotel is just the worst I ´ve ever been in Toluca. To sart with, it is too noisy, NOT HEATING in a ever cold city, Not elevator, the people in desk front are just two mean ladies that just say "that is all we can help you, we cannnot do anymore...". I was totally unsatisfied of their service. The rooms arw moisty and stingy. This… Read moreUsually I stayed three nights in Toluca for bussiness trip, and this hotel is just the worst I ´ve ever been in Toluca. To sart with, it is too noisy, NOT HEATING in a ever cold city, Not elevator, the people in desk front are just two mean ladies that just sa… Read more

• User: enricocolo

  Trip type: Business

  The worst hotel I've ever been in my life

  I stayed in this hotel for three nights on a business trip. As I arrived I was told they could not find my company prenotation so I was given a dirty, cold room just above a garage, where I spent my first night. The day after I was moved to the actual room (they found the prenotation finally), which was a bit cleaner (don't want to talk about the towels), but still cold and where a loud noise was… Read moreI stayed in this hotel for three nights on a business trip. As I arrived I was told they could not find my company prenotation so I was given a dirty, cold room just above a garage, where I spent my first night. The day after I was moved to the actual room (th… Read more