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Surtel

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Surtel

locationKusadasi, Kusadasi

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About SurtelAbout Surtel

Location

This hotel complex is located at the heart of Kuşadası, just 200 m from the nearest beach. A diverse selection of bars, restaurants, nightclubs and shopping venues are to be found in the local area. Pigeon Island is a mere 500 m away and it is about 16 km to Ephesus. The Virgin Mary House is approximately 20 km from the hotel and the national park is roughly 30 km away whilst Adnan Menderes airport is 70 km away and Izmir is approximately 95 km from the hotel.

Facility

Guests have a choice of 2 junior suites, 3 suites and 85 double rooms. At this hotel, which includes 2 lifts, guests are warmly welcomed at the lobby's 24-hour reception desk. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. A tour desk is available to assist guests with booking excursions. The hotel offers a number of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests' vehicles can be parked in the garage, subject to availability. Other services include a 24-hour security service, a car hire service, medical assistance and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Extra beds can be requested. A minibar and, for a fee, a safe are also available. Other features include internet access, a direct dial telephone and satellite television. A hairdryer and a telephone are on hand in the bathrooms for everyday use. The hotel has family rooms and non-smoking rooms.

Sport

The sport and leisure options offer guests plenty of ways to be active. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. A nightclub offers fun and entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a bar and a lobby bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Surtel Amenities at Surtel

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Children's Pool

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Nightclub

50 m

Shopping opportunities

50 m

Bars / Pubs

50 m

Beach

200 m

Bus Station

1 km

Golf Course

17 km

Forest

30 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

47

Very Good

43

Average

38

Poor

36

Terrible

50

Recent Reviews: 214

  • User:sianmerchant

    Trip type: Couples

    Only stay here for location

    rating29 Aug 2025

    Tired 1980’s style hotel in need of updating. Room 301 had an incredible sea view and super close to centre and all local amenities. Be aware that the car park, whilst relatively close is...

  • User:290station1

    Trip type:

    Would never return

    rating19 Aug 2024

    Just awful! Lobby is quite nice and clean however when you get to the rooms it’s a different story. Extremely outdated. Double bed was 2 camp beds pushed together. Bathroom was a disgrace and shower...

  • User:Jane C

    Trip type:

    Manners only if you pay for them.

    rating12 Aug 2024

    We are currently staying at surtel hotel. The first couple of days were very lovely here. The hotel location is amazing and the views from the bar are very nice. But the bar and wait staff really let...

  • User:Le H

    Trip type:

    I realliy love the place!

    rating29 Jun 2024

    Hasret really showed me the best of the best of Turkish hospitality. For any question we had, he had an answer and he was just so helpful. We stayed at Surtel Hotel for 23 nights and the best thing...

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