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This hotel complex is located at the heart of Kuşadası, just 200 m from the nearest beach. A diverse selection of bars, restaurants, nightclubs and shopping venues are to be found in the local area. Pigeon Island is a mere 500 m away and it is about 16 km to Ephesus. The Virgin Mary House is approximately 20 km from the hotel and the national park is roughly 30 km away whilst Adnan Menderes airport is 70 km away and Izmir is approximately 95 km from the hotel.
Guests have a choice of 2 junior suites, 3 suites and 85 double rooms. At this hotel, which includes 2 lifts, guests are warmly welcomed at the lobby's 24-hour reception desk. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. A tour desk is available to assist guests with booking excursions. The hotel offers a number of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests' vehicles can be parked in the garage, subject to availability. Other services include a 24-hour security service, a car hire service, medical assistance and a hotel shuttle bus. A fax machine is on hand for guests' business and communication needs.
Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Extra beds can be requested. A minibar and, for a fee, a safe are also available. Other features include internet access, a direct dial telephone and satellite television. A hairdryer and a telephone are on hand in the bathrooms for everyday use. The hotel has family rooms and non-smoking rooms.
The sport and leisure options offer guests plenty of ways to be active. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. A nightclub offers fun and entertainment.
Various dining options are available, including a non-smoking restaurant, a bar and a lobby bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks.

T├╝rkmen Mahallesi Ataturk Bulvari No 20
Check-in from 2:00 PM · check-out by 12:00 PM
Average
215 reviewsUser: sianmerchant
Trip type: Couples
Only stay here for location
Tired 1980’s style hotel in need of updating.Room 301 had an incredible sea view and super close to centre and all local amenities.Be aware that the car park, whilst relatively close is incredibly steep and you take a chance in not getting stuck if you have a…
User: 290station1
Trip type: Family
Would never return
Just awful! Lobby is quite nice and clean however when you get to the rooms it’s a different story. Extremely outdated. Double bed was 2 camp beds pushed together. Bathroom was a disgrace and shower curtain was dirty. The terrace was dirty and had what looked…
User: Jane C
Trip type: Couples
Manners only if you pay for them.
We are currently staying at surtel hotel. The first couple of days were very lovely here. The hotel location is amazing and the views from the bar are very nice. But the bar and wait staff really let the place down. At the begining it was easy ignore but it is…
User: Le H
Trip type: Business
I realliy love the place!
Hasret really showed me the best of the best of Turkish hospitality. For any question we had, he had an answer and he was just so helpful. We stayed at Surtel Hotel for 23 nights and the best thing is that it's in heart of the city so everything is 5 minutes w…
User: Hoditza
Trip type: Couples
Great location, poor hotel services
The hotel needs massive renovations in every way! Everything is very old and rusty. However, if you are not picky by nature, it is a very good place to sleep and take a shower. The food is good, for 7 nights I didn't really know what I was eating because there…