Sveo Istanbul Otel

Recent Reviews: 23

• User: Xenia S

  Trip type: Solo travel

  Simply bad

  My stay in this hotel was one big fraud, I wouldn't recommend it to anyone.The main problem is that the staff speaks very poor English to the point of not understanding basic questions, but instead of admitting it they will simply NOT DO what you asked them for or misinform you or forget. This created a lot of frustration for me.First, when I asked about the laundry, I was told it's 90TLR per laun… Read moreMy stay in this hotel was one big fraud, I wouldn't recommend it to anyone.The main problem is that the staff speaks very poor English to the point of not understanding basic questions, but instead of admitting it they will simply NOT DO what you asked them fo… Read more

• User: Terra I

  Trip type: Solo travel

  Poor hospitality experience

  Where do I begin, to express the amount of troubles I had with Carlton Hotel Istanbul.At the check in, receptionist made mistake, charging my account twice for the stay. After I notice that, I went down to show him that mistake have been made on my account and there was a duplicate charge for my stay.He was keep repeating that he done nothing, I asked two other receptionists if they could correct… Read moreWhere do I begin, to express the amount of troubles I had with Carlton Hotel Istanbul.At the check in, receptionist made mistake, charging my account twice for the stay. After I notice that, I went down to show him that mistake have been made on my account and… Read more

• User: angelmad85

  Trip type: Friends getaway

  Bad experience, awful hotel

  First the positive parts:Good selection at breakfast and great location.Now the negative:Small-narrow rooms, AC failed every now and then, it either had too much power or for no reason started to boost heat at 40ºC (in summer) which turned our room into a hammam. We asked the staff to fix it and they did...after we called 3 times and the situation, at 11 pm, was unbearable. Then we stayed at a dif… Read moreFirst the positive parts:Good selection at breakfast and great location.Now the negative:Small-narrow rooms, AC failed every now and then, it either had too much power or for no reason started to boost heat at 40ºC (in summer) which turned our room into a hamm… Read more

• User: 617ashishb

  Hotel from HELL.

  The hotel and staff are horrible, breakfast is only good for a glass of water, they don't do any omelette or proper breads and staff is really rude.On the top rooms are dirty, concreted walls and carpet are really filthy. Bathrooms shower are like 1 sq metre where you can hardly move, it's better to spend another 20 pounds to stay in a better hotel,only point they get is for their location. The pi… Read moreThe hotel and staff are horrible, breakfast is only good for a glass of water, they don't do any omelette or proper breads and staff is really rude.On the top rooms are dirty, concreted walls and carpet are really filthy. Bathrooms shower are like 1 sq metre w… Read more

• User: 398charleyh

  Trip type: Couples

  Hotel from hell

  Terrible - we were scammed by the reception staff as we left the hotel. We asked them to order a taxi and upon leaving were told to pay the reception staff for it, who would then pay the driver the fee (receptionist was older with chin length hair). We got in the taxi and he started driving away only to confirm it was x amount. We told him we had paid the reception staff, as instructed, he then pu… Read moreTerrible - we were scammed by the reception staff as we left the hotel. We asked them to order a taxi and upon leaving were told to pay the reception staff for it, who would then pay the driver the fee (receptionist was older with chin length hair). We got in… Read more