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The hotel is centrally located between the Dolmabahçe Palace and the Naval Museum, within close proximity to shopping and business centres.
The hotel has a lift and features 186 rooms and 17 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A living area, a kitchen and a bathroom also provide plenty of comfort and convenience. Guests can enjoy the sea view from a balcony or terrace. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. Other features include a telephone, a TV and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Little extras include slippers, daily paper and pillow menu. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and 1 smoking room.
There are indoor and outdoor pools and a children's swimming area. The hot tub in the pool area promises pure relaxation. Water sports enthusiasts are offered diving. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Additional amenities include an entertainment programme for children with a number of fun activities.
Dining facilities include a restaurant, a dining room, a café and a bar. Breakfast, lunch or dinner can be booked. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Sinanpasa Mah, Hayrettin Iskelesi Sok
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
2181 reviewsUser: JAMEQ
Trip type: Solo travel
Fabulous Stay for a First Timer to Istanbul
This is my first visit to the lovely Istanbul and definitely a stay at Shangri-la Istanbul is a no-brainer for a Jade Member.The hotel is well located with close proximity to the Piers, dining and shopping areas. Not to mention, a short walking distance to the…
User: Karina P
Mixed feelings
Overall, our stay at Shangri-La (21–25 May 2026) was mixed. The hotel itself is beautiful, visually impressive, and certainly delivers a luxury atmosphere. However, the biggest issue throughout our stay was the language barrier with staff, which repeatedly imp…
User: Ben R
Outstanding Experience
Perfect location, beautiful property, could not be cleaner. Every staff member went out of their way to assist. Coskun at the front desk was a pleasure to deal with.
User: XXXPol
Trip type: Friends getaway
Solid 5 stars experience
So if this was a solid experience, why I gave 4 out of 5 points ? Simply Shangri-La chain is one of my favorite hotels and I personally experienced slightly higher level of being pampered in other Shangri-La hotels beyond Turkey.Apart from this, nothing to com…
User: Sevencon
Trip type: Couples
Wonderful stay
My husband and I really enjoyed our 5-night stay at Shangrila hotel. It’s situated in a quiet location right on the bosphorous. The room and bathroom are spacious and the beds very comfortable. The service is top notch from front desk to housekeeping. The best…
