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Grand Palace Hotel

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Grand Palace Hotel

locationIstanbul West Side, Istanbul

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About Grand Palace HotelAbout Grand Palace Hotel

Location

This hotel is located in Istanbul.

Facility

The hotel has 2 lifts and features 2 suites and 12 single rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A telephone, a television with satellite and pay-per-view channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, table tennis and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Grand Palace Hotel Amenities at Grand Palace Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Gym

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      Sun terrace

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      Table Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

13

Very Good

25

Average

11

Poor

6

Terrible

9

Recent Reviews: 64

  • User:emineh168

    Trip type: Family

    Awful and disappointing. This hotel does not live up to its name and I would never in a million years recommend it to anyone.

    rating30 Nov 2022

    Terrible. Went into the room and walked out of the hotel. I did not care that I paid for 6 nights and lost my money, I just wanted out. Rooms smelt musty and damp, bathroom in a poor state...

  • User:miladr2018

    Trip type: Couples

    Garbage

    rating19 Jan 2021

    This hotel like garbage we want extra blanket but they didn’t get for us we call about five time for blanket!!!!!at 9 o’clock in the morning they start construction in hotel!!!!!!!we dont have any...

  • User:IevgenRusheliuk

    Trip type: Business

    Total disaster

    rating26 Mar 2020

    Old building, dirty, unpleasant personnel. Firstly, when we arrived, the receptionist told us to sit at the couch, but it was not pleasant offer, but was kind of order from him to me. Secondly...

  • User:Zainab S

    Trip type: Family

    Lovely short stay

    rating11 Oct 2019

    The manager and reception staff were lovely and helpful. If I remember correctly, one I think was named Mustafa. They advised on nearby restaurants and also exchanged our money at the hotel. The...

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