18+ photos
This hotel is located in the heart of Istanbul.
The hotel has a lift and features 134 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace is included as standard. Rooms include a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.
Various dining options are available, including a restaurant, a dining room and a café. Catering options include half board, full board and all-inclusive. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Merkez Mah. B├╝y├╝kdere Caddesi No:13
Check-in from 2:00 PM · check-out by 12:00 PM
Good
106 reviewsUser: Taha A
Trip type: Family
Disappointing Experience – Not a True Four-Star
My stay at Grand Aras Hotel & Suites was below expectations for a four-star property. The location is convenient and the internet is fast, but overall service quality was disappointing. Staff cooperation was limited and communication was often difficult. T…
User: Anna T
Trip type: Friends getaway
Great place !
Great place 👌 highly recommended 👌 Rooms are fresh and big ,very tasty food ,staff very friendly and helpful )) everything is very close to the hotel.
User: Alpay B
The Gym was terrible
The hotel had decent breakfast, the bed was comfortable, the shower was good. However the gym was absolutely terrible, it needs refurbishment and new equipment. The treadmills didn't work. If they can invest in a better gym it would be 5 stars for me.
User: RABIA I
Trip type: Family
Rude impolite staff
Very bad service/ attitude from the receptionist. Very rude and impolite and when I asked why: she said it’s the way she talks…I do not recommend this place👎 I talked to the manager but I don’t think they will do anything. We came from very far and I have exp…
User: karinakU9581EH
Trip type: Business
Change your rude staff!
Receptionist like Şefika should not work in hospitality at all as she doesn't know how to talk normally with people. Extremely rude lady and impolite. Been to Istanbul million times and never had in my life such experience!! just horrible and will never come a…
