Clarion Hotel Istanbul Mahmutbey

Recent Reviews: 175

• User: Anastase M

  Trip type: Business

  Bad experience

  Very disappointing experience.This hotel claims to be “prestige”, but the reality is completely different: dirty carpets, damaged walls, poor maintenance, and even cigarette burns in the room.After 3 days, we were suddenly called to the front desk and charged 60$ for a pillow case, handled in a very unprofessional and condescending way, as if it was some kind of investigation.The manager made unco… Read moreVery disappointing experience.This hotel claims to be “prestige”, but the reality is completely different: dirty carpets, damaged walls, poor maintenance, and even cigarette burns in the room.After 3 days, we were suddenly called to the front desk and charged… Read more

• User: deeabetuu

  Trip type: Business

  This place has absolutely NOTHING to do with a “prestige hotel”.

  This was one of the most degrading and humiliating hotel experiences I have ever had.This place has absolutely NOTHING to do with a “prestige hotel”. The reality is shocking: filthy, heavily stained carpets in the hallways, cracked walls, dirty corners, worn and damaged furniture, scratched windows and frames, and even exposed wiring in some areas. The overall condition is far below any acceptable… Read moreThis was one of the most degrading and humiliating hotel experiences I have ever had.This place has absolutely NOTHING to do with a “prestige hotel”. The reality is shocking: filthy, heavily stained carpets in the hallways, cracked walls, dirty corners, worn a… Read more

• User: holidaylover55

  Trip type: Business

  Avoid at all costs

  Me and my work colleague had the misfortune of having to stay in this hotel as Turkish airlines placed us there due to flight delay. The interior from reception to the rooms plus the carpets need urgent renovations. The hotel is stuck in the past. My room was basic and clean but the bathroom had an appalling smell coming from the drains. No mini bar in the room. When I tried to order room service… Read moreMe and my work colleague had the misfortune of having to stay in this hotel as Turkish airlines placed us there due to flight delay. The interior from reception to the rooms plus the carpets need urgent renovations. The hotel is stuck in the past. My room was… Read more

• User: colinm2014

  Trip type: Solo travel

  Isolated hotel far from town and airport

  Stayed over here after Turkish airlines missed our connection. The bed was comfortable. The room staff (cleaning rooms) very nice and the young man at breakfast making omelets was very helpful and nice. Otherwise hotel in middle construction site miles away from centre town. Food not great but edible. Uneasy feeling otherwise. CANER AKGÜN, General Manager at Clarion Hotel Istanbul Mahmutbey, re… Read moreStayed over here after Turkish airlines missed our connection. The bed was comfortable. The room staff (cleaning rooms) very nice and the young man at breakfast making omelets was very helpful and nice. Otherwise hotel in middle construction site miles away fr… Read more

• User: Christina S

  Trip type: Couples

  Do not stay here, appalling staff

  Do not stay at this hotel! The Reception staff are incredibly rude, unhelpful and actually lied to me twice. We were placed there by Turkish Airlines, who should now take them off their roster given their appalling customer service. It is not 5* in any way. The rooms are very basic, as are the amenities. But above all, the staff are certainly not 5* calibre CANER AKGÜN, General Manager at Clari… Read moreDo not stay at this hotel! The Reception staff are incredibly rude, unhelpful and actually lied to me twice. We were placed there by Turkish Airlines, who should now take them off their roster given their appalling customer service. It is not 5* in any way. Th… Read more