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Carlton Hotel

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Carlton Hotel

locationOld City, Istanbul

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About Carlton HotelAbout Carlton Hotel

Location

This hotel is located at the heart of the old town of Şehzadebaşı in Istanbul. It lies in a peaceful location rich in history, only a few steps away from the Sultanahmet district and just 500 m from the Great Bazaar and the Süleymaniye Mosque. The Blue mosque, the Hagia Sophia and the Topkapi palace as well as other world famous museums are to be found just 1 km away. Public transport is also within easy reach.

Facility

3 suites and 72 double rooms are located on 9 storeys and can be reached by 2 lifts. The reception desk in the lobby is staffed round the clock. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 75 non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. The hotel offers indoor sporting activities such as a gym or, for a fee, callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a breakfast room, a café, a bar and a pub. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Carlton Hotel Amenities at Carlton Hotel

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Around this property:

Underground/Over ground Station

50 m

City Centre

50 m

Restaurants

50 m

Shopping opportunities

50 m

Public Transport

50 m

Train Station

100 m

Bars / Pubs

100 m

Tourist Centre

1.2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

5

Very Good

4

Average

3

Poor

2

Terrible

9

Recent Reviews: 23

  • User:Xenia S

    Trip type:

    Simply bad

    rating28 Aug 2024

    My stay in this hotel was one big fraud, I wouldn't recommend it to anyone. The main problem is that the staff speaks very poor English to the point of not understanding basic questions, but instead...

  • User:Terra I

    Trip type:

    Poor hospitality experience

    rating10 Nov 2023

    Where do I begin, to express the amount of troubles I had with Carlton Hotel Istanbul. At the check in, receptionist made mistake, charging my account twice for the stay. After I notice that, I went...

  • User:angelmad85

    Trip type:

    Bad experience, awful hotel

    rating23 Aug 2023

    First the positive parts: Good selection at breakfast and great location. Now the negative: Small-narrow rooms, AC failed every now and then, it either had too much power or for no reason started to...

  • User:617ashishb

    Trip type:

    Hotel from HELL.

    rating08 May 2023

    The hotel and staff are horrible, breakfast is only good for a glass of water, they don't do any omelette or proper breads and staff is really rude. On the top rooms are dirty, concreted walls and...

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