Lavia Hotels Lara

Recent Reviews: 52

• User: Elyssar J

  Trip type: Couples

  Disrespectful and rude staff

  It was a miserable experience They have awful communication skills, veryy rude with the guestsEspecially the staff Murad at the reception he was very unprofessional, shouting and not answering our questions about an abrupt increase in the room price and even refusing to call the manager.I don t recommend this hotel to anyone. It was a very bad experience. I wish i could give this hotel zero stars.It was a miserable experience They have awful communication skills, veryy rude with the guestsEspecially the staff Murad at the reception he was very unprofessional, shouting and not answering our questions about an abrupt increase in the room price and even r… Read more

• User: W7375RLjosephb

  Trip type: Couples

  Terrible Experience - Rude and Dishonest Front Desk

  I wish I could give this hotel zero stars. We were forced to stay here due to a flight cancellation, and the front desk staff made an already stressful situation worse. They were rude, disrespectful, and completely dishonest about the pricing especially someone called Murad.Upon arrival, we were quoted one price per night, but the next day, they raised the rate without any explanation or prior not… Read moreI wish I could give this hotel zero stars. We were forced to stay here due to a flight cancellation, and the front desk staff made an already stressful situation worse. They were rude, disrespectful, and completely dishonest about the pricing especially someon… Read more

• User: FrequentFlier284004

  Trip type: Family

  DO NOT BOOK AS A FAMILY - sold as ‘kids club/entertainment’ BEWARE these DO NOT EXIST

  Where do I start? The food was great, the hotel clean BUT a TOTALLY mis-sold holiday. As elderly guardians of our 2 grandchildren we specifically agreed to this hotel (hotel was changed by On the Beach) because of Kids Club/Pool snacks & Evening Entertainment. The problem being NONE of these existed even though it was sold to us that they did! So we had to entertain the kids day and night cost… Read moreWhere do I start? The food was great, the hotel clean BUT a TOTALLY mis-sold holiday. As elderly guardians of our 2 grandchildren we specifically agreed to this hotel (hotel was changed by On the Beach) because of Kids Club/Pool snacks & Evening Entertainm… Read more

• User: Gorubasur

  Trip type: Family

  Families avoid this hotel

  PLEASE AVOID THIS HOTEL IF YOU GOT KIDS!!! I have 2 kids. There is no kids entertainment or activities for kids even though it says it has things for kids. The so called kids clubhouse is turned into a laundry room. I have attached photos. There is no entertainment for kids at all. When asking the staff, they say this is a relaxing hotel. The staff were polite and nice. I can’t complain about that… Read morePLEASE AVOID THIS HOTEL IF YOU GOT KIDS!!! I have 2 kids. There is no kids entertainment or activities for kids even though it says it has things for kids. The so called kids clubhouse is turned into a laundry room. I have attached photos. There is no entertai… Read more

• User: AlexNicolae84

  Trip type: Business

  Home

  I was living in the hotel between june and september 2023. Staff very friendly and manered, big rooms with air conditioning and very clean. The all inclusive system is fabulos, very good food, many choices and fresh. Very big and clean pool, lounge area and the best baclava.For 3 months beeing my home here I can say : BRAVO ??I was living in the hotel between june and september 2023. Staff very friendly and manered, big rooms with air conditioning and very clean. The all inclusive system is fabulos, very good food, many choices and fresh. Very big and clean pool, lounge area and th… Read more