Sousse Palace Hotel & Spa

75 +PHOTOS

77+ photos

Sousse Palace Hotel & Spa

Name: Sousse Palace Hotel & Spa
Address: 30 Avenue Habib Bourguiba, Port El Kantaoui-Sousse, tunisia
Telephone: 353818882077
Rating: 4.3

port el kantaoui sousse, tunisia

About Sousse Palace Hotel & Spa

location

This hotel is situated in the centre of Sousse, on the main street and only a few paces away from the medina (the old town) and the souks on the tourist promenade. Furthermore, the building gives directly onto a beautiful, white sandy beach. Links to the public transport network as well as the shopping areas are all within 5 min.

facility

Guests have a choice of 9 junior suites and 169 double rooms located in a 12-storey main building and a 3-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 178 non-smoking rooms.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, beach volleyball and archery are available. Water sports enthusiasts are offered aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Dining facilities include 2 restaurants, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Amenities at Sousse Palace Hotel & Spa

Facilities (17)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsNightclubConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

Distances (1)

Beach

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (4)

BathtubMinibarRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (7)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymEventsWater Park

Transfers (2)

Airport TransfersShuttle Service

Location

Sousse, Port El Kantaoui-Sousse, Tunisia

30 Avenue Habib Bourguiba

Nearest airport15km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre0 m
Nearest airport15km

Check-in from 3:00 PM · Check-out by 12:00 PM

Sousse, Port El Kantaoui-Sousse, Tunisia

30 Avenue Habib Bourguiba

Nearest airport15km

Nearest beach0 m

What's nearby

Nearest beach0 m
City centre0 m
Nearest airport15km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

1062 reviews

Value
Rooms
Cleanliness
Service

Excellent746
Very Good120
Average70
Poor49
Terrible77

Recent Reviews: 1062

User: brimab2014
Trip type: Couples
Sort Break
27 Apr 2026
This is definitely not a 5 stars hotel for 2026 maybe 20 years back .Our room has not been cleaned for all the time we been in there,the fridge in room is empty all the time nothing is put in it I just wondered why the fridge is in the room,to get a pool towel you will have to deposit cash value £5 which I think is totally wrong for a 5 star hotel there is no coffee machine that can be used on you… This is definitely not a 5 stars hotel for 2026 maybe 20 years back .Our room has not been cleaned for all the time we been in there,the fridge in room is empty all the time nothing is put in it I just wondered why the fridge is in the room,to get a pool towel…
User: Whitneylh99
Trip type: Solo travel
Very accommodating staff
18 Apr 2026
Staff are very welcoming and attentive - always greeting you with a smile and seeing if you need anything. Manager Helmi was great and surprised me with a handmade birthday cake for my 27th bday - my first solo trip so it meant a lot to still be celebrated (he decorated the table too). There were issues with my original room but they inspected it and offered to upgrade me for free - great pool/sea… Staff are very welcoming and attentive - always greeting you with a smile and seeing if you need anything. Manager Helmi was great and surprised me with a handmade birthday cake for my 27th bday - my first solo trip so it meant a lot to still be celebrated (he…
User: Kieron W
Trip type: Couples
Perfect April Escape
15 Apr 2026
Hotel was beautiful and well-placed near the Sousse Médina and right on the beach front. The staff were all incredibly friendly and helpful. Majdi and Dido in the animation team were great, and even helped us learn some Arabic words. The rooms were clean and well presented with a beautiful view of the sea from the balcony. Spa was available for an added price which me and my girlfriend both enjoye… Hotel was beautiful and well-placed near the Sousse Médina and right on the beach front. The staff were all incredibly friendly and helpful. Majdi and Dido in the animation team were great, and even helped us learn some Arabic words. The rooms were clean and w…
User: Caitlin O
Trip type: Couples
Amazing hotel, super friendly staff.
15 Apr 2026
The hotel was lovely, the staff were so friendly and easy to communicate with, the entertainment team were amazing, Dido and Majdi were easy to get along with, super friendly and planned fun activities for the guests. The rooms were spacious and cleaned daily, even leaving us a love heart balloon on the bed one night, the hotel is close to the Médina and local spots, spa has a sea view and the sta… The hotel was lovely, the staff were so friendly and easy to communicate with, the entertainment team were amazing, Dido and Majdi were easy to get along with, super friendly and planned fun activities for the guests. The rooms were spacious and cleaned daily,…
User: Kirsty T
Trip type: Family
Fantastic stay at Sousse Palace Hotel—amazing staff, great service, and a fun, relaxing atmosphere!
12 Apr 2026
Our stay at Sousse Palace Hotel was nothing short of fantastic! From the moment we arrived, we were made to feel incredibly welcome, and throughout our stay, every member of staff went above and beyond to ensure we had a truly memorable experience.The level of service was outstanding—every single person we encountered was helpful, attentive, and always smiling. A special mention must go to the wai… Our stay at Sousse Palace Hotel was nothing short of fantastic! From the moment we arrived, we were made to feel incredibly welcome, and throughout our stay, every member of staff went above and beyond to ensure we had a truly memorable experience.The level of…

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