Phoenix Grand Hotel

Name: Phoenix Grand Hotel
Address: 184/47 Phungmuang Sai Kor Road, Phuket, thailand
Telephone: +44-204-505-9777
Rating: 3

Patong, Phuket, Thailand

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About Phoenix Grand Hotel

location

This hotel is located in Patong, right on the beach.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Guests are sure to get a good night's sleep in the double bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A tumble dryer is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet is prepared every morning.

Amenities at Phoenix Grand Hotel

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Continental Breakfast
Sport/Entertainment
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  Indoor Pool
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sun loungers
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 179

User:karandelhiboy
Trip type: Family
Recommended Hotel
26 Jun 2026
I stayted at this hotel for 4 Nights with my family and can say that it's totally worth it as it is very comfortable and secured. Mountain view from my... more »
User:bahareh r
Trip type: Friends getaway
This hotel is like a nightmare.
26 Jun 2026
Escape from this hotel The hotel is extremely old and outdated, all the furniture is old and the bedspreads are full of stains and dirt. The staff enters the room... more »
User:Mohamed R
Trip type: Family
The worst WiFi that I have never seen!!
26 Jun 2026
I am writing to express my disappointment with the WiFi service at your hotel. Unfortunately, it has been one of the most unreliable connections I’ve ever encountered during a stay... more »
User:Belal R
Trip type: Family
This Phoenix has yet to rise from its ashes!
26 Jun 2026
A sub-par hotel, not recommended for family. The staff were pleasant but the hotel itself wasn’t that great. On our final day, we were without electricity for a good hour,... more »
User:????? ?
Trip type: Couples
Scammers and extortionists
26 Jun 2026
We have never been picky and are not used to complaining about little things. But this played a cruel joke on us. Two days before departure, the bed linen in... more »