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Nova Park Hotel

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Nova Park Hotel

locationCentral Pattaya, Pattaya-Chonburi

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About Nova Park HotelAbout Nova Park Hotel

Location

Well located in Pattaya, the hotel offers guests the perfect base from which to explore the city. Pattaya is proud of its beautiful scenery and local cuisine and guests can enjoy a wide range of activities such as souvenir shopping and sampling the city's famous food market.

Facility

The hotel has a lift and features 95 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, billiards, aerobics, a spa, a sauna, a beauty salon and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

A restaurant, a café, a bar and a pub are available to guests. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Nova Park Hotel Amenities at Nova Park Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

1.7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

36

Very Good

73

Average

39

Poor

11

Terrible

22

Recent Reviews: 181

  • User:Departure17044486336

    Trip type: Family

    Utterly inflexible and completely short-sighted

    rating29 Mar 2026

    This has been one of the most frustrating hotel experiences I’ve dealt with.I had a 12-night booking and requested a simple date change. No refund requested. In fact, my revised plan would have resulted in the hotel making more money. It was a win-win situation.Instead, they refused outright — hiding behind “terms and conditions” rather than showing even the slightest bit of flexibility or basic business sense.What this really shows is a business that is only interested in taking your money upfront, with absolutely no regard for customer relationships, repeat business, or reputation.As a result:They’ve lost a returning customerThey’ve lost future bookings for multiple roomsThey’ve lost any chance of referralsAnd for what? Protecting a policy that actually costs them more in the long run.In an industry built on service and reputation, this level of rigidity is not just disappointing — it’s incredibly poor business.If anything changes with your plans, expect zero understanding and zero flexibility.Plenty of hotels in the area — I would strongly recommend choosing one that values its customers.

  • User:Y G

    Trip type: Solo travel

    I would stay there again and recommend this place to anyone staying in the area

    rating15 Feb 2026

    A good hotel and staff is willing to help with any inquiries I had. The room was cleaned properly during my stay and always restocked with fresh items. The location is within walking distance to everything one needs. The breakfast bar is grade A.

  • User:Deepal D

    Trip type: Family

    Unfriendly and rude staff

    rating30 Mar 2025

    We arrived to this hotel 27th march around 4.30am. At first the girl who was on duty at front desk was very rude & unfriendly. Even rest of the staff too were not friendly at all. While we were waiting at lobby what we noticed was that she treats even other guest the same way. The room was not bad.We were on BB basis. For breakfast you have walk out for about 500m to a another hotel. There too the waiter was same. They look at their guest as enemies. Front desk girl should be sent to Tango Vibrant hotel at Bangkok for tarining They should learn how to treat their customers from Bussaba (front desk girl) at Tango Vibrant, BKK. Over all very poor customer service.

  • User:gary y

    Trip type: Solo travel

    Nova park hotel Pattaya

    rating23 Mar 2025

    Booked for 16 days left after 6 days could not sleep due to noisy music from nearby clubs bouncing threw the windows complained to staff on multiple times they did not care very unhelpful towards the customer dirty rooms kitchen very dirty mould and stains all over WOULD AVOID BOOKING THIS HOTEL AT ALL COSTS

  • User:Jack N

    Trip type: Family

    DO NOT BOOK! AWFUL!!!!

    rating08 Jan 2025

    The Nova park is the worst hotel I have ever stayed in world wide. We have booked 3 weeks here as part of our honeymoon and still have 10 days left. I have barely slept because of the noise and parties coming from neighbouring rooms and the night club outside which you can feel the bass and hear the music from every night until 6am! So much so the single pane windows in our room rattle! The room is filthy. Mouldy shower and silicone. Dirt and dust everywhere- under the bed is disgusting! And to top it off there is seamen stains all over our head board of our bed… we have had to cover it with towels. I’ve watched the maids “clean” and they just run a broom over the floor not evening trying to sweep up. The staff are particularly rude and unhelpful if you ask for anything and I’ve just been told that the manager is on holiday for 4 days and “nobody is in charge” during that time. The photos on the website and trip adviser should be removed- they are not accurate at all- the gym for example you will need a tetanus shot before attempting to use. The rooms are dated which is fine but the cleanliness and state of them is awful! I can not stress enough how terrible this place is. Seriously folks do not book this hotel based on the photos or alleged good reviews. We come to Pattaya two times a year and know the area well and also the Nova hotel group. However this Nova Park is a hell hole and has ruined a lot of our stay here for our honeymoon.

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