Mercure Pattaya Ocean Resort

Name: Mercure Pattaya Ocean Resort
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, Pattaya-Chonburi, thailand
Telephone: +44-204-505-9777
Rating: 3.9

Central Pattaya, Pattaya-Chonburi

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About Mercure Pattaya Ocean Resort

Location

This hotel is located in Pattaya, about 500 m from the beach.

Facility

The resort has a lift and features 210 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

The outdoor pool complex guarantees comfortable swimming with its soothing salt water and children's swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the resort, including cycling/mountain biking, a gym, callisthenics, aerobics and massage treatments. Children are well looked after in the kids' club. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a dining room and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Pattaya Ocean Resort

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Games room
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Waterslide
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  Wifi
Hygiene
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  ALLSAFE (Accor/Bureau Veritas)
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Full Board
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  Half Board
Sport/Entertainment
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  Aerobics
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  Children's Pool
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  Cycling/Mountain Biking
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  Gym
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Saltwater Pool
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  Sun loungers
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  Sun terrace

Location

Around this property:

Beach

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

353

Very Good

402

Average

153

Poor

Terrible

Recent Reviews: 1023

User:Paul F
Trip type: Couples
Another Great Stay
11 Mar 2026
I have stayed at this hotel for business and on holiday with my wife around 30 times and have never been disappointed, the staff are always welcoming and helpful,the room was very clean and all amenities were in good working order,the hotel is well located for Terminal 21 shopping and only a 10min by baht bus the the bright lights Panadda Injai, Other at Mercure Pattaya Ocean Resort, responded to this review Dear Paul F,Thank you for sharing your positive experience at Mercure Pattaya Ocean Resort. We are delighted to learn that you have consistently enjoyed your stays with us and that our staff's hospitality, along with the cleanliness of your room, has met your expectations. It is also great to hear that our location has been convenient for your activities. We look forward to welcoming you back for another memorable visit.Panadda Injai,Front Office Manager
User:Natchalala
Trip type: Family
International Kite Fastivsl
03 Mar 2026
Thank you for room upgrade nice view and lovely staff. Thank you for K.Ariss for your drink. Panadda Injai, Other at Mercure Pattaya Ocean Resort, responded to this review Dear Khun Natchaphak,Thank you for taking the time to share your positive experience. It is a pleasure to hear that you enjoyed the room upgrade, the lovely view, and the attentive service from our staff. Your kind words will be shared with K. Ariss and the team.Panadda Injai,Front Office Manager
User:stephen l
Trip type: Friends getaway
Great service at the pool
25 Feb 2026
Very positive experience here. I spent a lot of time at the 5th floor pool. Lovely environment and the waitress, Nongnong, made sure I wanted for nothing! Would definitely come back again!
User:traveltalesofales
Trip type: Couples
Family Friendly and Less Frills
20 Feb 2026
The resort markets itself as an ideal family destination with its water park and pools, and while those amenities certainly delivered for the kids, the overall experience fell short of what I'd expect from a Mercure property. The building itself shows its age quite clearly - think worn carpets, dated furniture, and rooms that desperately need a refresh. The staff tried their best to be helpful, though language barriers occasionally made communication challenging. If you're coming with kids and they're obsessed with water slides, they'll probably have a blast. But if you're looking for a polished, modern resort experience, you might want to keep looking.LOCATION: This is honestly one of the hotel's strongest selling points. I could walk to Pattaya Beach Road in about 5 minutes, and the Terminal 21 shopping mall was maybe a 7-minute stroll away. Art in Paradise is literally around the corner - maybe 200 meters. Central Festival Pattaya Beach, Tiffany's Show, and the Alcazar Cabaret are all within easy walking distance. The hotel sits slightly back from the main beach road, which actually worked in my favor because I didn't get the constant noise from Pattaya's party scene, but I could still access everything quickly. The neighborhood felt safe, and there were convenience stores nearby.DINE + DRINK: Didnt have a chance to eat or drink at the property, so cannot comment.ROOM: We stayed in Room 1220, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Partial Ocean view and view of cityscape from the cute little balcony attached to the room; AIR-CON: Perfectly functioning cooler that helped in setting the perf`ect room temperature; BED: Comfortable bed that played the expected part of putting us to sleep; BATHROOM: Good sized bathroom with a Stand-in shower; TOILETRIES: Nice spa quality toiletriesFACILITIES: Compact Gym with a basic range of weights, workout stations, and Cardio machines. They have 2 swimming pools - one infinity pool on the 5th floor and one massive family pool.SERVICE: Friendly staff that cared for all our needs with a smile and made us feel at home and well taken care of. HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Big Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages Panadda Injai, Other at Mercure Pattaya Ocean Resort, responded to this review Dear Prasanna Vee,Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Pattaya Ocean Resort. I am pleased to hear that your children enjoyed the water park and pools, which are indeed designed to cater to families. Your observations regarding the condition of the building are valuable, and I appreciate your understanding as we strive to maintain our property to meet expectations. I am glad that our location proved to be convenient for your activities in Pattaya, allowing you to enjoy nearby attractions while experiencing a quieter environment. I also appreciate your kind words about our staff, who take pride in providing friendly service to our guests. While your experience in the dining area did not allow for a review, I hope you will consider trying our culinary offerings during your next visit. Your insights are invaluable as we continually aim to enhance the guest experience at our resort. Thank you once again for your feedback, and I hope to welcome you and your family back in the future.Panadda Injai,Front Office Manager
User:Kiran297586
Trip type: Solo travel
A depressing stay
13 Feb 2026
Ancient property,outdated ,more of an ibis style.beds worn out tiny rooms discourteous reception,horrible ABF,ONLY POOL WAS GOODHOUSEKEEPING CLOSES BY 6 pm,never heard of it anytime.,nothing to boast of,only for kids