Crystal Palace Pattaya

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97+ photos

Crystal Palace Pattaya

Name: Crystal Palace Pattaya
Address: 284/68 Moo 5 Pattaya - Naklua Rd., Pattaya-Chonburi, thailand
Telephone: 353818882077
Rating: 3.7

pattaya chonburi, thailand

About Crystal Palace Pattaya

location

This hotel welcomes guests in Bang Lamung.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Crystal Palace Pattaya

Facilities (20)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServiceBicycle HireKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (5)

Game RoomLibraryOutdoor FurniturePicnic areaReception

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centre

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

Outdoor sportsWater sports

Payment (1)

ATM

Room Facilities (9)

ShowerBathtubHairdryerMinibarFridgeTVRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaTable TennisGym

Transfers (1)

Airport Transfers

Location

Naklua, Pattaya-Chonburi, Thailand

284/68 Moo 5 Pattaya - Naklua Rd.

Check-in from 2:00 PM · Check-out by 12:00 PM

Naklua, Pattaya-Chonburi, Thailand

284/68 Moo 5 Pattaya - Naklua Rd.

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.7

Good

77 reviews

Value
Rooms
Cleanliness
Service

Excellent23
Very Good30
Average11
Poor6
Terrible7

Recent Reviews: 77

User: MaaritT46
Trip type: Family
Never coming back
18 Mar 2026
Dirty hotel. There were cockroaches in our rooms. Cleaners don’t do their jobs and almost all staff was very rude. We asked couple of times clean sheet but cleaners started to shout us. Dirty sheets and we did not get toiletpaper or clean handtowels. Beds were hard. We got wrong rooms and they wanted more money if we want go to the rooms what we had already paid. Oldest building and pool were dirt… Dirty hotel. There were cockroaches in our rooms. Cleaners don’t do their jobs and almost all staff was very rude. We asked couple of times clean sheet but cleaners started to shout us. Dirty sheets and we did not get toiletpaper or clean handtowels. Beds were…
User: petrus u
Trip type: Family
Worst hotel ive ever been in
12 Mar 2026
Literally the worst hotel ive ever booked into. The staff has been rude and the cleaners wont even bother to change sheets. I asked the cleaner lady to change sheets and she was extremely rude and told me "i understand" madly after she was ignoring me at first and had literally ask her 3 times before even getting that answer. After all that i thought she will change them but she didnt even do it😂… Literally the worst hotel ive ever booked into. The staff has been rude and the cleaners wont even bother to change sheets. I asked the cleaner lady to change sheets and she was extremely rude and told me "i understand" madly after she was ignoring me at first…
User: gezzathetravler
Trip type: Family
2 stars at best
15 Dec 2025
This hotel is terrible, rooms dirty and dusty everywhere, had to call cleaner back in to clean properly, floors around swimming pool area filthy dirty, WiFi terrible, buffet breakfast ok if you Chinese and Asian food, rice noodles, boiled veg, bee's and wasps everywhere careful not to get stung. Had to buy bug spray for the balcony as the hotel left the balcony light on till midnight so it was att… This hotel is terrible, rooms dirty and dusty everywhere, had to call cleaner back in to clean properly, floors around swimming pool area filthy dirty, WiFi terrible, buffet breakfast ok if you Chinese and Asian food, rice noodles, boiled veg, bee's and wasps…
User: singhtarundeep64747
Trip type: Solo travel
Excellent
09 Sep 2025
Pornprapha (Nannie) GSAExcellent Service and Friendly behaviourNice hotel with good staff…..10 out of 10 Clean room…..beautiful locationPornprapha (Nannie) GSAExcellent Service and Friendly behaviourNice hotel with good staff…..10 out of 10 Clean room…..beautiful location
User: Wanderer02349855717
Trip type: Couples
Crystal Palace Hotel Pattaya (Crystal Palace Luxury Hotel Pattaya) 8/10
16 Mar 2025
After a long journey from Hanoi to Bangkok and then to Pattaya, we—Avi and Jessica—arrived at Crystal Palace Luxury Hotel Pattaya on a pleasant afternoon. After hours of travel, stepping into this hotel felt like shedding all the exhaustion. We were fortunate to be assigned a room in the newly built Crystal Luxury section, and from the moment we stepped inside, we knew we had made the right choice… After a long journey from Hanoi to Bangkok and then to Pattaya, we—Avi and Jessica—arrived at Crystal Palace Luxury Hotel Pattaya on a pleasant afternoon. After hours of travel, stepping into this hotel felt like shedding all the exhaustion. We were fortunate…

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