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The Empress Hotel

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The Empress Hotel

chiang mai, thailand

About The Empress Hotel

location

This city hotel is located in the heart of the city, only some 15 minutes' walk from the famous night market. Guests will find countless sights in the near surroundings, while the local "Tuk-Tuk" taxis can be reached in about 50 m, while Chiang Mai airport lies about 5 km from the hotel.

facility

The hotel has 375 rooms, including 8 suites, 177 single rooms and 150 double rooms, which are located on 17 storeys and are reachable by 4 lifts. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols are available on the sun terrace. A variety of refreshing drinks await guests at the pool bar. Leisure options at the hotel include cycling/mountain biking, a gym, aerobics, a spa and a steam bath. For a fee, guests can also enjoy a sauna and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a dance club and a nightclub.

meals

Various dining options are available, including a dining room, a café and a bar. Guests can indulge their palates at 3 restaurants (non-smoking, air conditioning and high chairs). Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at The Empress Hotel

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle CellarBicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyFoyerHairdresserHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceNightclubRestaurant(s)Restaurant(s) with high-chairsRestaurant(s) with non-smoking areaRoom ServiceShopsWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetEvening BuffetFull BoardHalf BoardLunch BuffetSet menu dinnerSet menu lunchSpecial DietSpecial Offers

Sport/Entertainment

AerobicsChildren's PoolCycling/Mountain BikingGymIndoor PoolMassageNumber of PoolsOutdoor Pool(s)ParasolsSaunaSteam bathSun loungersSun terraceSwimming Pool

Location

Map preview
Chiang Mai City, Chiang Mai, Thailand

199/42, Chang Klan Road

Nearest airport6km
City centre3km

What's nearby

  • City centre3km
  • Nearest airport6km

Check-in from 2:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

1931 reviews
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent678
  • Very Good755
  • Average370
  • Poor87
  • Terrible41

Recent Reviews: 1931

  • User: 52debbib

    Trip type: Couples

    The best hotel in chiang mai

    03 Mar 2025

    I have stayed here for the last eight years. Both at the empress and the empress premier. Its like my home away from home. The staff are phenomenal . The rooms are spotless , the pool and gym are...

  • User: Ian B

    Empress Hotel Chiang Mai.

    18 Feb 2025

    Large comfortable hotel, on the edge of Chiang Mai old town, we were upgraded and presented with a welcome bundle of snacks and drinks on arrival. Staff friendly and helpful, Breakfast buffet style...

  • User: 27ranjan

    Good hotel

    01 Feb 2025

    Lovely hotel with friendly staff at the reception, easy check in and check out. Was given welcome snack bag which was very nice touch. Hotel is only 20mins from the airport and 10 mins walk to night...

  • User: 245jonathonh

    Trip type: Family

    Nice Hotel Yet Aged

    01 Jan 2025

    28/12/24 - 05/01/25 Room 1509 Lovely hotel yet a little aged. Chiang Mai at New Year is expensive however we paid a little over £510 for 8 nights which is very reasonable. Room is nice, again aged...

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