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Shangri-La Chiang Mai

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Shangri-La Chiang Mai

chiang mai, thailand

About Shangri-La Chiang Mai

location

This city hotel is located on Chang Klan Road, which is within easy walking distance of the city's famous Night Bazaar and boutique stores. Situated in a lush garden setting, the hotel enjoys close proximity to fascinating museums (including Chiang Mai’s National Museum), cultural centres, soft-adventure excursions (like the Night Safari and the Zoo) and Chiang Mai's numerous temples, shops and art galleries. Chiang Mai International Airport can be reached in just 10 minutes by car.

facility

The hotel has 3 lifts and features 281 double rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and beach volleyball are available. With windsurfing and diving available, the hotel also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Shangri-La Chiang Mai

Facilities

Air conditioningBar(s)Bicycle CellarCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHairdresserHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePlaygroundRestaurant(s)Room ServiceShopsSmall supermarketTV RoomWaterslideWifi

Hygiene

Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetSet menu dinnerSet menu lunch

Sport/Entertainment

AerobicsChildren's EntertainmentChildren's PoolGymIndoor PoolJacuzziMassageNumber of PoolsOutdoor Pool(s)ParasolsSaunaSteam bathSun loungersSun terraceTable TennisTennis

Location

Map preview
Chiang Mai City, Chiang Mai, Thailand

89/8 Chang Klan Road

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

3455 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent2467
  • Very Good687
  • Average191
  • Poor59
  • Terrible51

Recent Reviews: 3455

  • User: Suratrichard

    Trip type: Couples

    We can’t keep away!

    24 Jun 2026

    We’ve been staying at Shangri-La Chiang Mai for a considerable number of years with an enforced absence during the Covid pandemic. This was at least our 15th visit so I... more »

  • User: suruchisethia

    Trip type: Friends getaway

    Amazing beyond words

    24 Jun 2026

    Had the pleasure of celebrating my 50th birthday in this lovely hotel with 24 of my friends. Words fail me. Their hospitality and attention to detail was impeccable. Too good.... more »

  • User: Heena G

    Trip type: Family

    Excellent luxury family hotel

    24 Jun 2026

    Luxury hotel with fantastic service and staff. We had 2 suites with the clubhouse membership which entailed us to afternoon tea and drinks in the evening. Each suite had Dyson... more »

  • User: meaningremission

    Trip type: Family

    Home away from home

    24 Jun 2026

    Its truly the Shangri-la hotel standard. Grand lobby and nice clean rooms. The staffs are really the soul of this property, where there were efficient, when you first step info... more »

  • User: Andrew F

    Trip type: Family

    I love the Shangri La my favorite hotel

    24 Jun 2026

    Fantastic experience, Shangri La is definitely my favorite hotel when traveling in Asia. more »

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