Arusha Serena Hotel

39+ photos

Arusha Serena Hotel

Name: Arusha Serena Hotel
Address: Arusha Town, Arusha, tanzania
Telephone: 353818882077
Rating: 4.3

arusha, tanzania

About Arusha Serena Hotel

location

The lodge lies on Mount Meru, just a half hour drive away from Kilimanjaro International Airport. It is perfectly located for activities such as safaris around the north of Tanzania. Both Arusha Stadium and Arusha Central Market are just over 2 km away.

facility

Guests can enjoy the pleasant ambience of one of the 42 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, translation services, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. Guests can enjoy the lake view from a balcony or terrace. Rooms have a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, canoeing, a gym, a spa, massage treatments and hiking. An entertainment programme and live music are also options for entertainment.

meals

Various dining options are available, including a restaurant, a dining room and a bar. Catering options include half board and full board. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Arusha Serena Hotel

Facilities (9)

24-hour receptionCurrency ExchangeShopsConference RoomRoom ServicePetsLaundryParkingWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Game RoomLibrary

Family and Kids (1)

Childcare service

General Services (2)

ConciergeLuggage storage

Hygiene (1)

Contactless check-in/-out

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Room Facilities (1)

Room service

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Transfers (2)

Airport TransfersShuttle Service

Location

Arusha, Tanzania

Arusha Town

Check-in from 12:00 PM · Check-out by 10:00 AM

Arusha, Tanzania

Arusha Town

Check-in from 12:00 PM · Check-out by 10:00 AM

User Rating & Reviews

4.3

Very Good

669 reviews

Value
Rooms
Cleanliness
Service

Excellent302
Very Good292
Average57
Poor9
Terrible9

Recent Reviews: 669

User: 424janeend
Trip type: Friends getaway
3 Nights at the Arusha Serena Hotel
Rooms were appropriately appointed, the staff are pleasant, and the food was good. The grounds are lovely! Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear Jane end Warm Greetings from Arusha Serena Resort and Spa.In a very special way, I would like to thank you for choosing to stay with us at Arusha Serena Hotel Resort & Spa and for taking the… Rooms were appropriately appointed, the staff are pleasant, and the food was good. The grounds are lovely! Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear Jane end Warm Greetings from Arusha Serena Resort and S…
User: alls2n1
Trip type: Friends getaway
Third Time Not the Charm, but Overall Good
This was my third stay at the Arusha Serena hotel in Arusha. While the grounds are still beautiful, and the location is good, I was a little disappointed with both the quality and the service our group received during this visit. Overall, the staff were welcoming and helpful, but there were some facility and communication issues.We had a number of issues with our rooms, including several with no h… This was my third stay at the Arusha Serena hotel in Arusha. While the grounds are still beautiful, and the location is good, I was a little disappointed with both the quality and the service our group received during this visit. Overall, the staff were welcom…
User: GKEtravel
Trip type: Friends getaway
Beautiful hotel!
The hotel grounds are beautiful and hotel room cottages very interesting! Room was clean and comfortable. Food and service was very good. Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear GKEtravel.Warm greeting from Arusha Serena Hotel, Resort& Spa.We are truly delighted to know that you enjoyed the beauty of our hotel grounds, the comfort of yo… The hotel grounds are beautiful and hotel room cottages very interesting! Room was clean and comfortable. Food and service was very good. Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear GKEtravel.Warm greeting…
User: Steven R
Trip type: Friends getaway
**⭐⭐⭐⭐⭐ Excellent Base for a Tanzania Safari – Highly Recommended!**
We stayed at the Arusha Serena Hotel Resort & Spa for the first two nights of our 11-day safari in May 2026 with Top Nature Tanzania Safari. It was the perfect place to ease into our African adventure after the long flight from Atlanta.The hotel is beautifully situated on the shores of Lake Duluti, just outside Arusha. The lush gardens, tall trees, and views over the lake create a peaceful, na… We stayed at the Arusha Serena Hotel Resort & Spa for the first two nights of our 11-day safari in May 2026 with Top Nature Tanzania Safari. It was the perfect place to ease into our African adventure after the long flight from Atlanta.The hotel is beautif…
User: Carla B
Trip type: Friends getaway
A world class experience
Another Serena hotel that delivers excellence! Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear Mabile.Warm greetings from Arusha Serena Hotel, Resort and SpaIn a very special way, I would like to thank you for a delightful review of our Hotel We look forward to welcoming you for another memorable tripWith regardsHerman MayungaAnother Serena hotel that delivers excellence! Herman Mayunga, Other at Arusha Serena Hotel Resort & Spa, responded to this review Dear Mabile.Warm greetings from Arusha Serena Hotel, Resort and SpaIn a very special way, I would like to thank you for…

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