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Mercure Zurich City

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Mercure Zurich City

locationSwitzerland, Zurich

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About Mercure Zurich CityAbout Mercure Zurich City

Location

This hotel is situated in a quiet neighbourhood in the heart of Zurich.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a babysitting service on request, medical assistance, an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a TV, a radio and WiFi ensure optimal comfort. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Mercure Zurich City Amenities at Mercure Zurich City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

62

Very Good

63

Average

18

Poor

15

Terrible

23

Recent Reviews: 181

  • User:Curious28649308224

    Trip type:

    A big hotel giving out a big service!

    rating26 May 2025

    The best part will be the modern look of the hotel, wide hallway but the rooms are a bit small. The room is modern, really functional! Service at the restaurant for our breakfast and dinner was...

  • User:Ave Maria Chelc... E

    Trip type:

    Centralized aircon but bearable

    rating02 Apr 2025

    Room was a bit small compared to other Mercure hotels. The location was great, near the train station. The aircon was centralized so the guest had no control of the room temperature. Lucky us, we...

  • User:Joanne M

    Trip type: Business

    Great business hotel

    rating24 Feb 2025

    Hotel in the business area of Zurich Currently having some renovations but it is spotlessly clean and the service is faultless. Every member of staff is welcoming and has good e out of their way to...

  • User:happyperson058

    Trip type:

    Very Disappointing Stay

    rating19 Feb 2025

    The overall stay was very disappointing. The lobby is large yet has a very cold and unwelcoming atmosphere. The check in was very fast however the staff don’t make you feel very welcome. It is like...

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