Crowne Plaza Zurich
85+ photos
This hotel lies in Zurich's trendy West Quarter, a district with the highest quality of life. The lake and Bahnhofstrasse are only a few minutes away with the tram and links to the public transport network are to be found in the vicinity.
363 non-smoking rooms are located on 5 storeys and can be reached by 5 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a projector.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite and pay-per-view channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. A dance club offers fun and entertainment.
Dining facilities include a restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between half board and full board. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.
420 Badenerstrasse
Check-in from 3:00 PM · check-out by 12:00 PM
Good
1966 reviewsUser: satishsiddharth
Trip type: Family
Rude service by live counter chef
Stayed here recently and the breakfast experience was let down by the attitude at the live omelette counter. The chef (introduced to me by the hostess as Nick) was rude when I asked for a Spanish omelette - questioned what it was, then responded curtly with "y…
User: gloria l
Trip type: Family
Disappointing stay -- service, room setup, and double-deducted deposit
We stayed two nights at Crowne Plaza Zürich (18-20 May 2026) before flying home to Singapore. The experience fell well short of what we expect from an IHG / Crowne Plaza property, and we left with an unresolved billing matter. I'm sharing this with photos so f…
User: Vims247
Trip type: Couples
Poor experience and underhand tactics to upsell
We booked this as a package with British Airways (in Sep.25) and asked for a double room. On arrival in May.26 we were told that we had a twin room allocated to us. I explained that we had specifically asked for a Double room and the receptionist said that the…
User: Mister_Travel_Guy_1
Trip type: Solo travel
Very Good
I stayed here for a few nights on a leisure break between business trips. I generally liked the hotel. Everything that the hotel management has control over in terms of day-to-day management was great: awesome and helpful reception staff, efficient room cleani…
User: pwelch
Trip type: Couples
Enjoyed our stay...
I can't remember the name of the receptionist who checked us in, but she was lovely. She was hugely apologetic about the lack of an upgraded room (before I even asked) as a Diamond Elite member, she made me feel very welcome. Ensured breakfast would be include…
