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Homeswitzerland

Ambassador

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Ambassador

locationZermatt, Switzerland

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About AmbassadorAbout Ambassador

location

This hotel is located in the immediate vicinity of the village centre and is only 400 m from the station (with a free hotel shuttle available). It is 200 m to the valley station of the Gornergrat train. Apart from excellent winter sports facilities, this mountain village offers an abundance of exclusive shops and entertainment venues.

facility

92 rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with central heating. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A tumble dryer is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Cleaning on departure is among the services offered. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. The hotel offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, massage treatments and a solarium. An entertainment programme and a kids' club round out the entertainment options.

meals

The dining area includes a restaurant and a bar. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Ambassador Amenities at Ambassador

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Currency Exchange

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Train Station

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

198

Very Good

190

Average

75

Poor

35

Terrible

17

Recent Reviews: 515

  • User:HendricusPraha

    Trip type: Couples

    Good hotel, not 4-stars

    rating26 Jun 2026

    Hotel Ambassador is very conveniently located 1 min away from the railway station on the main street with most restaurants and shops. We got a Matterhorn view room, which thanks... more »

  • User:237dimH

    Trip type: Couples

    Amazing hotel to stay!

    rating26 Jun 2026

    Fantastic stay from beginning to end. Spacious, comfortable rooms, great breakfast, and an excellent location near the train station. The service was professional and genuinely welcoming. The swimming pool and... more »

  • User:vspalla

    Trip type: Couples

    Amazing!!!

    rating26 Jun 2026

    The hotel is great!! good location, very clean and cozy, staff is 110%, amazing breakfast, an th restaurant inside the hotel is one of the best in the city.. Couldn’t... more »

  • User:happyhooligan

    Trip type: Couples

    Great stay at the Ambassador

    rating26 Jun 2026

    We had a great stay at the ambassador hotel. Great location great service great rooms! Everybody from the moment we walked in was super helpful and friendly. The breakfast was... more »

  • User:J S

    Trip type: Friends getaway

    Good but also expensive

    rating26 Jun 2026

    Location: few minutes walk from train station, but the slope right in front of the hotel entrance may be challenging if you have some luggage, however, hotel can arrange shuttle... more »

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