Kempinski Palace Engelberg

155 +PHOTOS

157+ photos

Kempinski Palace Engelberg

Name: Kempinski Palace Engelberg
Address: 40 Dorfstrasse, Swiss Alps, switzerland
Telephone: 353818882077
Rating: 4.6

swiss alps, switzerland

About Kempinski Palace Engelberg

location

This hotel is located 50 m from Engelberg train station, next to the spa park. The city of Lucern is just 32 km and Zurich is 85 km from the hotel. There are numerous restaurants, bars, shops and public transport links within walking distance.

facility

The hotel was built in 1905. 8 junior suites, 5 apartments, 20 single rooms and 55 double rooms are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf, Nordic walking, fishing and jogging. Water sports enthusiasts are offered canoeing. The hotel's location is particularly ideal for skiers. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Subject to charge: a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and half board. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at Kempinski Palace Engelberg

Facilities (5)

24-hour receptionCurrency ExchangeConference RoomElevator/ LiftNewspaper

Meals (1)

Restaurant

Room Facilities (1)

Toiletries

Location

Engelberg, Swiss Alps, Switzerland

40 Dorfstrasse

What's nearby

Train Station50m
Park300m
Tourist Centre500m
Shopping opportunities500m
Bars / Pubs500m
City Centre500m
Restaurants500m
Ski Area1km
Bus Station1km
Lake2km
Golf Course3km

Check-in from 3:00 PM · Check-out by 12:00 PM

Engelberg, Swiss Alps, Switzerland

40 Dorfstrasse

What's nearby

Train Station50m
Park300m
Tourist Centre500m
Shopping opportunities500m
Bars / Pubs500m
City Centre500m
Restaurants500m
Ski Area1km
Bus Station1km
Lake2km
Golf Course3km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

191 reviews

Value
Rooms
Cleanliness
Service

Excellent157
Very Good14
Average9
Poor8
Terrible3

Recent Reviews: 191

User: Tourist68487925339
Trip type: Family
Shocking Service Failures at a "Luxury" Hotel – Completely Ruined My Holiday
24 Jun 2026
I booked this property through American Express Fine Hotels + Resorts, expecting the 5-star luxury experience that the Kempinski brand historically promises. Instead, my stay was completely ruined by a shocking lack of basic service and a deeply disturbing "don't care" attitude from the management.We arrived during a severe heatwave. The hotel has no air conditioning. While I understand this is pa… I booked this property through American Express Fine Hotels + Resorts, expecting the 5-star luxury experience that the Kempinski brand historically promises. Instead, my stay was completely ruined by a shocking lack of basic service and a deeply disturbing "do…
User: Taylor L
Trip type: Friends getaway
10/10 experience
13 Jun 2026
Amazing experience! Staff is amazing especially Maria! Andreas Magnus, General Manager at Kempinski Palace Engelberg, responded to this review Dear Q5887BStaylorl,We would like to express our sincere gratitude for your recent stay at the Kempinski Palace Engelberg and for the excellent review you shared.It is a pleasure to learn that your experience with us was exceptional. Furthermore, we ap… Amazing experience! Staff is amazing especially Maria! Andreas Magnus, General Manager at Kempinski Palace Engelberg, responded to this review Dear Q5887BStaylorl,We would like to express our sincere gratitude for your recent stay at the Kempinski Palace…
User: Caitlin B
Trip type: Solo travel
Incredible
08 Jun 2026
I had an absolutely wonderful three night stay in May 2026 as a solo female traveler. The level of hospitality was seriously incredible. I did one spa day, one day going up Titlis, and one day in town. Spa was wonderful, especially the pool. I appreciated that the hotel staff encouraged me to go up the mountain even though I am afraid of heights – – it was great and I would come back in different… I had an absolutely wonderful three night stay in May 2026 as a solo female traveler. The level of hospitality was seriously incredible. I did one spa day, one day going up Titlis, and one day in town. Spa was wonderful, especially the pool. I appreciated that…
User: Babytan
Trip type: Business
Highly recommend but….
21 May 2026
Gorgeously located hotel that is the best in the area. Professional and courteous staff throughout from reception to housekeeping. Great food and wine choice and spectacular dining venues. My only complaints were the uncomfortable mattress and the sketchy light switches which are quite frustrating to use. Also air-conditioning was not working, probably turned off centrally and hence my nights were… Gorgeously located hotel that is the best in the area. Professional and courteous staff throughout from reception to housekeeping. Great food and wine choice and spectacular dining venues. My only complaints were the uncomfortable mattress and the sketchy ligh…
User: J W
Trip type: Family
Awful
20 Apr 2026
Who graded this hotel 5 Stars? No Air-conditioning, its the second night i am struggling to sleep, and no the Dyson fan is not doing much, other than make noise. The fridge in the room hardly works and the mini bar has not been restocked today. Ah, Room Service for an ice bucket? Dial 0 from room phone. Get an error message. Call the Hotel Reception from Mobile. Just rings out. What an awful setup… Who graded this hotel 5 Stars? No Air-conditioning, its the second night i am struggling to sleep, and no the Dyson fan is not doing much, other than make noise. The fridge in the room hardly works and the mini bar has not been restocked today. Ah, Room Servic…

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