ibis Lugano Paradiso
41 +PHOTOS
43+ photos
This hotel welcomes guests in Lugano.
Via Geretta 10
Check-in from 3:00 PM · Check-out by 12:00 PM
Via Geretta 10
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
608 reviewsUser: Wander66693007119
Trip type: Couples
The Disappearing Name Tag: Daniel at Reception
Disappointed with Reception and Extra ChargesI booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again, saying it was a “mistake on Booking.com.”I showed him my confirmation several times, but he refused to respect the booking price. After con… Disappointed with Reception and Extra ChargesI booked Ibis Budget Lugano through Booking.com for £109, which clearly included £10 city tax and VAT. However, when I arrived, the receptionist (with the name tag “Daniel”) insisted I had to pay the city tax again,…
User: thomas12321
Trip type: Family
Bad smell in two out of three rooms
The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake.Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake.Unfortunately, our experience was ruined by a sour smell in two out of the three rooms…
User: John P
Trip type: Couples
Excellent budget hotel.
This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are…
User: 315benalia
Trip type: Family
Mistreatment
would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pa… would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they…
User: Larkin H
Trip type: Couples
Fine visit however one issue address below...
Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure w… Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit r…
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