Hotel & SPA Internazionale

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Hotel & SPA Internazionale

Name: Hotel & SPA Internazionale
Address: Viale Stazione, 35, Lugano, switzerland
Telephone: 353818882077
Rating: 4.1

lugano, switzerland

About Hotel & SPA Internazionale

location

Located in the most strategic area of the city, the hotel lies in front of the train station in the renowned Viale Stazione, the business and shopping street of Ticino's capital.

facility

The hotel was built in 1894. The hotel has 63 rooms, including junior suites, 2 suites, 17 single rooms and 43 double rooms, which are located on 7 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf and golf. Water sports enthusiasts can enjoy snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments.

meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel & SPA Internazionale

Facilities (15)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (3)

Contactless check-in/-outGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (2)

CyclingOutdoor sports

Room Facilities (5)

ShowerBathtubHairdryerTVToiletries

Security (1)

Fire extinguishers

Sport/Entertainment (2)

SaunaGolf

Location

Bellinzona, Lugano, Switzerland

Viale Stazione, 35

What's nearby

Tourist Centre20km

Check-in from 3:00 PM · Check-out by 12:00 PM

Bellinzona, Lugano, Switzerland

Viale Stazione, 35

What's nearby

Tourist Centre20km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

500 reviews

Value
Rooms
Cleanliness
Service

Excellent190
Very Good228
Average61
Poor7
Terrible14

Recent Reviews: 500

User: Jill C
Trip type: Business
Highly recommend - return visitor
08 Mar 2026
I don't usually write reviews, but this was my second stay at this hotel and I really must acknowledge the wonderful staff and excellent service provided throughout both stays. The proximity to the station is really handy, and the restaurant serves really quality food. I went for a superior room on the second occasion, and while the standard room is absolutely fine... having the minibar to chill w… I don't usually write reviews, but this was my second stay at this hotel and I really must acknowledge the wonderful staff and excellent service provided throughout both stays. The proximity to the station is really handy, and the restaurant serves really qual…
User: Chrystal V
Trip type: Couples
Wasn’t worth the money
30 Dec 2025
Hotel staff we alright, more dismissive than anything. Room we got even though 180-190 Fr a night got us a low end room. No kettle, 30 channels (not smart tv can’t connect) super small TV. No fridge, really the very basics. We were told when we came in breakfast was part of it then ended up getting charged extra for a subpar breakfast. Honestly save your money and go someplace better. Only reason… Hotel staff we alright, more dismissive than anything. Room we got even though 180-190 Fr a night got us a low end room. No kettle, 30 channels (not smart tv can’t connect) super small TV. No fridge, really the very basics. We were told when we came in breakfa…
User: Jennifer T
Trip type: Couples
Terrible hotel
28 Apr 2025
Arrived from Lugano at 11:30am, room not available. Told to check back at 1p. Left luggage at desk. At 1p told our room still not ready and check in is at 3p, as the room was still occupied. At 2:55p told room was not ready until 3. Our luggage had been sent to room but we could not get in as housekeeping was still clean. Once we got to room, it was a terrible room I have seen. Old plastic chairs… Arrived from Lugano at 11:30am, room not available. Told to check back at 1p. Left luggage at desk. At 1p told our room still not ready and check in is at 3p, as the room was still occupied. At 2:55p told room was not ready until 3. Our luggage had been sent t…
User: md1mm
Trip type: Solo travel
Great location
22 Mar 2025
This hotel is in the beautiful city of Bellinzona. It is directly opposite the entrance to the railway station, so it is impossible to miss. Helpful reception. It would be better to proactively offer a map of Bellinzona and the free Ticino card that you can use on the local buses. The rook was OK but there was not coffee/tea making facility, no minibar, no iron and the safe is tiny. Breakfast is r… This hotel is in the beautiful city of Bellinzona. It is directly opposite the entrance to the railway station, so it is impossible to miss. Helpful reception. It would be better to proactively offer a map of Bellinzona and the free Ticino card that you can us…
User: Inel10
Trip type: Friends getaway
Lovely little hotel just opposite the station
26 Dec 2023
we stayed in this hotel on our train journey through Switzerland. Very friendly staff, good food and cosy rooms. The hotel has beautiful views of the surrounding countryside and is a good base for visiting the castles in Bellinzona. I can only recommend it.we stayed in this hotel on our train journey through Switzerland. Very friendly staff, good food and cosy rooms. The hotel has beautiful views of the surrounding countryside and is a good base for visiting the castles in Bellinzona. I can only recommend it.

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