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Mandarin Oriental Palace, Luzern

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Mandarin Oriental Palace, Luzern

lucerne, switzerland

About Mandarin Oriental Palace, Luzern

location

Surrounded by fabulous alpine landscape, this grand hotel is situated directly on the promenade beside the Lake of Lucerne. The historical centre of Lucerne is only a few minutes walk away.

facility

The hotel was built in 1906. 5 suites, 11 single rooms and 167 double rooms are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a complimentary babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, Ayurveda treatments and a solarium. A casino offers fun and entertainment.

meals

Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 3 non-smoking restaurants. Half board is offered as a catering option. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals.

Amenities at Mandarin Oriental Palace, Luzern

Facilities

Air conditioningBar(s)CaféCar ParkCasinoConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry ServiceLiftsMedical AssistancePetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceWifi

Hygiene

Contactless check-in/-outContactless paymentHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast BuffetHalf Board

Sport/Entertainment

Cycling/Mountain BikingGymMassageSaunaSteam bathSun terraceTanning Studio/SolariumTennis

Location

Map preview
Lucerne, Switzerland

Haldenstrasse 10

What's nearby

  • Public Transport200m

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

106 reviews
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent86
  • Very Good7
  • Average2
  • Poor7
  • Terrible4

Recent Reviews: 106

  • User: dlaheru1

    Family visit May 9-12, 2025

    14 May 2025

    we had the great privilege of taking a family trip of 5 people to Luzern Fri May 9- Monday May 12, 2025. This was for everyone a first time to Luzern. I had booked 2 rooms (superior and a lake view...

  • User: Drdavidwr

    Trip type: Couples

    Amazing lake views but not quite 5 star service

    13 May 2025

    From the terrace restaurant and our lake view terrace room the views are the best in the world. Simply mind blowing. The room is modern consistent oriental design and comfortable with an amazing...

  • User: Hugo N

    Trip type: Family

    Beautiful hotel! Amazing service and staff

    18 Apr 2025

    Went here for one night on a trip through Switzerland and what a stay it was! Our room had a stunning balcony with a lake view, and many complimentary sweet treats! For dinner we went to MOzern, I...

  • User: JWJW15

    Trip type: Couples

    Gem on Lake Luzern!

    10 Apr 2025

    Our stay at the Mandarin Oriental Palace Luzern was truly the highlight of our trip. The location on Lake Luzern is absolutely stunning, and from the moment we arrived, everything was seamless. Upon...

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