Mandarin Oriental Palace, Luzern



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Surrounded by fabulous alpine landscape, this grand hotel is situated directly on the promenade beside the Lake of Lucerne. The historical centre of Lucerne is only a few minutes walk away.
The hotel was built in 1906. 5 suites, 11 single rooms and 167 double rooms are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a complimentary babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.
A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, Ayurveda treatments and a solarium. A casino offers fun and entertainment.
Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 3 non-smoking restaurants. Half board is offered as a catering option. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals.

Haldenstrasse 10
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
106 reviewsUser: dlaheru1
Family visit May 9-12, 2025
we had the great privilege of taking a family trip of 5 people to Luzern Fri May 9- Monday May 12, 2025. This was for everyone a first time to Luzern. I had booked 2 rooms (superior and a lake view...
User: Drdavidwr
Trip type: Couples
Amazing lake views but not quite 5 star service
From the terrace restaurant and our lake view terrace room the views are the best in the world. Simply mind blowing. The room is modern consistent oriental design and comfortable with an amazing...
User: Hugo N
Trip type: Family
Beautiful hotel! Amazing service and staff
Went here for one night on a trip through Switzerland and what a stay it was! Our room had a stunning balcony with a lake view, and many complimentary sweet treats! For dinner we went to MOzern, I...
User: JWJW15
Trip type: Couples
Gem on Lake Luzern!
Our stay at the Mandarin Oriental Palace Luzern was truly the highlight of our trip. The location on Lake Luzern is absolutely stunning, and from the moment we arrived, everything was seamless. Upon...